paypal payment with red flag

Discussion in 'Blogging' started by Bestcreaters, Nov 13, 2014.

  1. Bestcreaters

    Bestcreaters Power Member

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    i recived a payment few hours ago via paypal and they said its under review i have not ship the item yet i was wondering should i inform the buyer and ask him to call them to fasten the proces or what should i do? because it says under 24 hours it will be reviewd but i saw a lot of people says it take longer and i dont want to wait being am
     
  2. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    I've had it take as long as 3 days for their review in the past for some of my clients.

    If I were in your shoes, I would surely communicate to your client... that is real important to do. I do not know that I would ask the buyer to call PP but I would keep them in the loop as to what was going on.
     
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  3. Bestcreaters

    Bestcreaters Power Member

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    thanks buddy i apprecite the reply how did your turn out what did they say?
     
  4. BHopkins

    BHopkins Moderator Staff Member Moderator

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    Paypal does this pretty often if it's a large amount or if it's a new buyer/no account buyer. I just give them time. I've had them approve it within 30 minutes and in as much as 2 days. Typically it's about 24 hours.

    Since you're shipping a physical product, I would just let them know that Paypal has a temporary hold on the money. It's automated and should be released soon. As soon as it's released, you'll ship the product.
     
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  5. K.H.R

    K.H.R Jr. VIP Jr. VIP

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  6. PHPInjected

    PHPInjected Elite Member

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    Communicate with the buyer or wait for Paypal to release the funds. It is a matter of your patience. This happens sometimes with paypal, all part of the process.