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Paypal Paymant on Temporary Hold / Account Limited

Discussion in 'Ebay' started by bbsheets, Nov 16, 2011.

  1. bbsheets

    bbsheets Newbie

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    I recently set up a Paypal business account for receiving donations. The account has no real info and only exists so that donors don't see my real name when they send payments from my site.

    Today the account reached over a hundred so I decided to send these funds to my real account. I selected payment option 'gift' to avoid problems. However, Paypal immediately limited my business account and placed a 'temporary hold' on the payment! Now it's stuck!

    Anyone know the best course of action to take next?

    They sent me an email saying:

    Currently when I go to my real account it gives me this form to fill out in the resolution centre:

    Any idea what answers I should put? Should i just say it was a gift? Or would it be better to say service? Or would it be better to just get a postage receipt for something/anything to "prove" I sent something???

    Please help!
     
    Last edited: Nov 16, 2011
  2. proxyblaze

    proxyblaze Jr. VIP Jr. VIP

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    I think you are in trouble mate.
    Its very hard nowadays to deal with paypal.
    Just try to tell them that it was a donation?
     
  3. SEMWhiz

    SEMWhiz Newbie

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    Occupation:
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    Honestly, I think you are okay. All that you need to do is provide some justification as to why people are giving you donations.

    Have you ever considered contacting some of the individuals, with your business email address of course, and asking them for a statement which briefly explains what the transaction was for, and that it is a legitimate purpose? I think this would go a really long way.
     
  4. dra$tic

    dra$tic BANNED BANNED

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    Sending money to your real info account from a new account with fake info from the same IP is not good. You're lucky they didn't limit both of the accounts and consider it lucky you only have 100 bucks tied up.