I recently purchased a website and there has been a email phishing scam going on for a few years now that uses my site's name. People receive emails from something like [email protected] or [email protected] which state that the email is a receipt for purchasing something from my site (a product that doesn't even exist). It says the purchase was made under a certain name, so the people that receive the email think that their account info was stolen and they need to click on the "dispute link" in the email. These people aren't smart enough to realize it's a scam and the dispute link is a way to steal their info, so they email me complaining about how their account was charged (even though nothing was ever charged, obviously). This in itself is annoying, but i have my email filters set up to autorespond when a certain set of keywords are used with a detailed explanation of how it's a scam and that they were never charged, etc. However, the main problem I am having with this scam is that people are going on sites like ripoffreport and complaintsboard and complaining about it. Every time they make a complaint, you see my website's name, even though my site did nothing wrong. Paypal won't do anything about it and I've read that it won't do any good to ask the sites hosting the complaints to take them down. When you search my website's name in google, my site is the first listing and the next several results are complaints, and this is making my site look bad. I was wondering if anyone here knows of something I can do to make those complaints not list so high in google results or maybe some other solution. I'm open to suggestions.