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Paypal Dispute Am I Going To Lose?!?

Discussion in 'Business & Tax Advice' started by billyd, Sep 17, 2010.

  1. billyd

    billyd Regular Member

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    So I mailed a item through UPS to a person on the West Coast. They paid via Paypal. Their Paypal address/name (verified) was different than the one I shipped to on the West Coast (The paypal address was in the Midwest).

    Anyways, the item arrived via UPS and shows it was delivered in the address the guy specified in an e-mail. The e-mail is also different than the one paid for by Paypal. So a few days later he opens up a dispute and escalates the claim saying he never got it.

    Am I going to lose this dispute? :(
     
  2. pr250

    pr250 Junior Member

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    Send screenshots of the email he sent you, along with headers of the email, can only help
     
  3. CYBERTRON

    CYBERTRON Regular Member

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    Your right. There were too many RED FLAGS that you let slip by. Learn from this and move on. Good luck tho.
     
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  4. ┼blackrat┼

    ┼blackrat┼ Senior Member

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    Dude didn´t it occurred to you this could happen?

    Yup, I think not.

    May this serve as an example to everyone and good luck!
     
  5. volund

    volund Senior Member

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    You are probably screwed but it somewhat depends on the amount of the item. For smaller amounts you are not required to send to a verified address and longer. Personally I never ship to anything other than a verified address anyway even on the small stuff. Did he have to sign for it? If so that will help.

    The first thing you need to do is send Paypal all the info they requested, Proof of delivery etc. Get all that to them asap if you have not done so already.
     
  6. billyd

    billyd Regular Member

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    $200 item. Sorry folks, I just believed in the honesty of people.
     
  7. johnnygood

    johnnygood Registered Member

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    Try to call paypal and ask them. Sometimes case might be lost. But one phone call can fix it or at least make this guy like unpleasent
     
  8. jheyslow

    jheyslow Senior Member

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    Input your tracking number in paypal. And add that email address to your paypal.