1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Paypal Anyone else having this issue. Every withdraw to a bank requires a phone call.

Discussion in 'Ebay' started by DougG79, Dec 13, 2014.

  1. DougG79

    DougG79 Regular Member

    Joined:
    Feb 16, 2013
    Messages:
    392
    Likes Received:
    32
    Four accounts in a row, tried to withdraw to a bank account that I have had for a long time and withdrew many times before now they want a phone call. I use tracfone and now says we cannot find your phone number in public records. I tried to get them to text a code and now I entered the code and then comes the we cannot proceed because your phone number does not match your address in public records.

    Anyone else having this issue now and if so what did you do to fix it?
     
  2. toml3030

    toml3030 Elite Member

    Joined:
    Aug 16, 2014
    Messages:
    1,824
    Likes Received:
    609
    please tell me you're not trying to put the same bank account on multiple paypals
     
  3. DougG79

    DougG79 Regular Member

    Joined:
    Feb 16, 2013
    Messages:
    392
    Likes Received:
    32
    No, not the same bank account.
     
  4. Kawgy

    Kawgy Junior Member

    Joined:
    Jan 18, 2014
    Messages:
    180
    Likes Received:
    20
    Occupation:
    Online Sales, Product Sourcing Agent
    Location:
    USA
    I'm not having issues with that here. Check your setup.
     
  5. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

    Joined:
    May 1, 2009
    Messages:
    5,881
    Likes Received:
    7,122
    Gender:
    Male
    Occupation:
    Geographer, Tourism Manager
    Location:
    Ghosted
    nay, no issues here, i just withdrew to my bank account without any problem a few hours ago

    they're onto ya it seems, there's a paypal service in the BST by secondeye, try to contact him
     
  6. jmt123

    jmt123 Regular Member

    Joined:
    Jan 8, 2014
    Messages:
    256
    Likes Received:
    77
    Location:
    USA
    Home Page:
    This is one of Paypal's new security measures. It usually happens if you either used a VBA that is common among stealth users, or a real bank that doesn't play nice with Paypal such as Metabank. It can still happen with other banks, but in that situation you must be doing something to draw suspicion.

    What VBA is on the account (if any)? What's the name of the bank you're trying to withdraw to? What are you using for an IP address? Did you ever delete cookies? And how much money do you generally try to withdraw?

    I suppose the best thing you can do is wait it out. Log in daily for a week or so, and try again then. If the problem still persists, try to email Paypal support about your issue and try again in a few days. If you still have the problem, your last chance is to call. They'll try to run your info through public records, similar to how eBay does when you try to request higher selling limits over the phone. You'll need to come up with a reason as to why they can't find you and try to get the rep on your side.
     
  7. chipdan

    chipdan Newbie

    Joined:
    Oct 17, 2009
    Messages:
    16
    Likes Received:
    4
    I think the best way that contact directly to Paypal, they will make the adjustement in your account.
     
  8. DougG79

    DougG79 Regular Member

    Joined:
    Feb 16, 2013
    Messages:
    392
    Likes Received:
    32
    I check my ips, use different user accounts etc and take all the steps properly.
     
  9. euwajama

    euwajama Newbie

    Joined:
    Sep 30, 2014
    Messages:
    35
    Likes Received:
    1
    Eversince PayPal merged with eBay there were a lot of security measures that was improved (or delays for us users :D ), i guess this is one of the security protocols they have implemented as well. maybe you should wait it out a day or two then withdraw lower amounts.
     
  10. Kawgy

    Kawgy Junior Member

    Joined:
    Jan 18, 2014
    Messages:
    180
    Likes Received:
    20
    Occupation:
    Online Sales, Product Sourcing Agent
    Location:
    USA
    Talk about merging, they are about to unmerge any day now if they haven't already.
     
  11. jmt123

    jmt123 Regular Member

    Joined:
    Jan 8, 2014
    Messages:
    256
    Likes Received:
    77
    Location:
    USA
    Home Page:
    You said you tried to use a Tracfone to pass this security measure - is it the original phone you used to create the account, or did you try to add a new Tracfone?
     
  12. Scorpion Ghost

    Scorpion Ghost Senior Member

    Joined:
    Mar 22, 2013
    Messages:
    865
    Likes Received:
    171
    That would be bad.

    However, I just withdrew like $900 the other day from paypal, no problems or phone calls needed...

    Maybe they're onto you...