OP - I feel your pain. I've gone through about 25 people and haven't gotten any to stick for the long term. If they decide to contact me at all, I'll usually get an excuse such like there was a family emergency...or somebody died (it's amazing how many people die the day they start a new job).
A couple things I've been implementing that has helped me:
- Everything has a 24 hour deadline. I let it be known if they can't do it in 24 hours they are cut from the team unless they let me know otherwise.
- I've stopped paying for test assignments. I used to pay my writers if they completed a test assignment as a measure of good faith regardless if I decide to hire them, but now they have to do one test assignment on spec. It will cut down on your response rate, but I figure if you can't do 1 assignment for a full-time gig, you probably can't do any.
- I let it be known in my ads that good people for the job will find the work easy, but those that are unqualified will have a really hard time with it. This cuts down on the number of crappy test assignments I end up getting back.
- In lieu of resumes and writing samples, I ask people to bid by answering 4-5 questions about themselves. You can gauge a writer by how they answer the questions rather than some canned cover letter or sample articles that could be stolen. It saves time having to wade through resumes and such.
- They get paid every two weeks after they write and everything gets cleared. It's also amazing how many people still flake after a week or so and leave money on the table, but whatever, I end up getting some articles for free.
- I try to be as open to questions as possible, match assignments to the strengths of my writers, but still firm. You'll be amazed how many times a simple "Any progress?" email yields a response with an article.
- Take an interest in their interests. I like to ask questions about what they like and what their goals are during the interview process. It helps me match them to what I think they would be good at.
- I ask them what their salary requirements are. I then try to give them that, or implement how they can get a bonus for articles that meet certain criteria.
That being said - for those of you that have had more luck keeping someone long-term, anything you do to keep them around longer?