I need some guidance here. I have a website that started as a templated site in the real estate industry. I've been with that company/host for several years now. I met the owner along the way, great guy, and didn't mind paying my monthly costs to keep the site up and maintained. Additionally, over the time I've had the site, we've made major changes to the template. Lots and lots of text has been changed, new pages added, major SEO and backlinks done, so that the site comes up on Gp1 for many relevant local search terms in that industry. The owner sold out to a new company last year around this time. Since then, the customer service has become non-existent, the phones rarely are answered, and the site has outages on occasion. This site is an important asset to my business, and I'd like to take control of it on my hosting so I can make edits and insure its future. I want to keep it exactly like it is today, not because it is anything special to look at but because of the results I'm getting from it for leads. Can anyone offer insight into how to accomplish what I want to do? Obviously the existing company would like to keep getting my monthly payments but I can't stomach the customer NON service I am getting now. I appreciate any insight you can offer.