1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

New way to contact Facebook staff whenever you want (Real human beings)

Discussion in 'FaceBook' started by nickkeane1, Nov 15, 2012.

  1. nickkeane1

    nickkeane1 Newbie

    Joined:
    Aug 12, 2012
    Messages:
    17
    Likes Received:
    3
    You can contact real Facebook staff at any time you like, no more endless help forms that just loop and loop.

    The answer is simple, just set up an ads account (Free) and any time you want to talk to real people, just go to ads manager (which will appear after you open ads account) and from there you can mail them, and always get a reply. I have spoke to them several times about deleted pages, blocks and all sorts.

    They do not want people known this, but they only make money from ads so they have to keep advertisers happy at all times
     
    • Thanks Thanks x 2
  2. boommedia

    boommedia Registered Member

    Joined:
    Feb 2, 2012
    Messages:
    99
    Likes Received:
    10
    Nice find. I took a look at the ads section. Did you go into help? Or is there a link somewhere else on the ads page?
     
  3. GutierresSEO

    GutierresSEO Registered Member

    Joined:
    Apr 1, 2012
    Messages:
    65
    Likes Received:
    9
    That might not be fair or a good policy, because they should treat all users the same way. But if they have limited resources(oh, poor Facebook!:rolleyes:) they should give priority to people who give them money.
    On the other hand, you can see this on the bright side. At least they reply! Other services providers as our good friend the Paypal, to who we pay a percentage for each transaction we do, they block the accounts for any reason, most of them not valid(in my opinion) and then when you contact them for help, they tend to keep you waiting much more than the promised 72 hours, or don't reply at all. :feedback: At least by email.

    And we are the Blackhatters, we are the ones doing shady stuff...:thefinger
     
  4. xdashish

    xdashish Newbie

    Joined:
    Oct 21, 2012
    Messages:
    11
    Likes Received:
    1
    I have talked to them many times,they just solve queries related to facebook ads and promotion.
    They are only there for that specific department of facebook and will not solve or help in any other queries.

    If you ask them they will tell you to goto fb support or help center.
     
  5. blueeyedbrit

    blueeyedbrit Newbie

    Joined:
    Dec 9, 2012
    Messages:
    6
    Likes Received:
    0
    Figures- I couldn't see them helping with the broader platform when their KPIs will be $$ driven.
     
  6. stack paper

    stack paper Jr. VIP Jr. VIP

    Joined:
    Jan 24, 2008
    Messages:
    229
    Likes Received:
    112
    Location:
    Chiang Mai
    Home Page:
    Nice share.. Solid. +rep
     
  7. medaman

    medaman Newbie

    Joined:
    May 23, 2012
    Messages:
    32
    Likes Received:
    1
    Does this still work? My ads account does not have email option
     
  8. davince

    davince Newbie

    Joined:
    Dec 18, 2012
    Messages:
    4
    Likes Received:
    0
    nice sharing
     
  9. Bestbuyfoam

    Bestbuyfoam Jr. VIP Jr. VIP Premium Member

    Joined:
    Nov 14, 2009
    Messages:
    1,637
    Likes Received:
    536
    rep!!! Very solid and informative post needed this... Thanks!
     
  10. iamake

    iamake Newbie

    Joined:
    Dec 18, 2012
    Messages:
    3
    Likes Received:
    0
    Can you capture the screen where can i find there email contact form ? I don't see it !!
     
  11. xashishx

    xashishx Regular Member

    Joined:
    Jan 30, 2011
    Messages:
    420
    Likes Received:
    125
    Occupation:
    Internet Marketer
    Location:
    India
    Hey, Where is the email contact form or option? I couldn't find it in facebook anywhere. Or do we need to mail our issues to the email from which they send us ad reports?
     
  12. halteclere

    halteclere Newbie

    Joined:
    Apr 2, 2013
    Messages:
    13
    Likes Received:
    3
    Lol Don't tell me they took it out.
     
  13. enxamar

    enxamar Newbie

    Joined:
    Apr 1, 2013
    Messages:
    12
    Likes Received:
    1
    Occupation:
    Composer
    Location:
    Los Angeles
    Home Page:
    I ask them and they will told me to go to fb support or help center ahh ...
     
  14. Pattke

    Pattke Newbie

    Joined:
    Nov 10, 2016
    Messages:
    2
    Likes Received:
    0
    Gender:
    Female
    I don't see an ads manager on my page
     
  15. TheDentist

    TheDentist Jr. VIP Jr. VIP

    Joined:
    Mar 23, 2016
    Messages:
    103
    Likes Received:
    18
    if youre looking for ads manager then its there: www.facebook.com/ads/manager
     
    • Thanks Thanks x 1
  16. RuthSam

    RuthSam Jr. VIP Jr. VIP Premium Member

    Joined:
    Mar 19, 2010
    Messages:
    3,348
    Likes Received:
    832
    Gender:
    Male
    Home Page:
  17. Pattke

    Pattke Newbie

    Joined:
    Nov 10, 2016
    Messages:
    2
    Likes Received:
    0
    Gender:
    Female
    So how do I make contact