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Needing to out a company for ripping of customers

Discussion in 'BlackHat Lounge' started by fatboy, Jun 5, 2015.

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  1. fatboy

    fatboy Elite Member

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    Guys - not sure where I should put complaints against a so called business that advertise (or did) on BHW to get a lot of customers. It doesn't really go in the Shit List (or does it?) as they sort of provide the product, but then do bugger all to fix problems with it etc, ignore bugs and so on and then delete any forum posts that they deem may damage their ability to get more suckers in the front door to hand over their cash. I know that certain people also share accounts here on BHW which I think is against the rules?

    Is it just a lounge post or does it indeed go in the shit list?

    If its neither, then thats fine - I can do other things to make people aware.

    FB
     
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  2. Apricot

    Apricot Administrator Staff Member

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    Yes, it would be a shitlist issue. If someone isn't providing a service or it's not as described, then that's what the shitlist forum is as it gives us the opportunity to get issues resolved.

    As a friendly warning, making posts naming and shaming people without any background or evidence is against the rules and one of the quickest ways to get banned. We put a lot of time into making sure that marketplace offers are legit and sellers are providing what they advertise so if this isn't being upheld, we want to know.
     
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  3. SkyrocketSEO

    SkyrocketSEO Jr. VIP Jr. VIP Premium Member

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    Name and shame? Dude, that sounds like a material for my blog. Thats my forte
     
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  4. fatboy

    fatboy Elite Member

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    Cheers Mr Apricot, will get all the logs and some of the deleted threads from their forums (well the ones I got before they deleted them, they got quick on that!) and put something together.
     
  5. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

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    It is the same company that released a new version of their software without fixing previous bugs?
    I saw you post frequently in a certain thread.
    I had been thinking about purchasing it but the complaints certainly put me off.
    It is a shame, for what they charge you would expect them to treat their customers a little better.
     
  6. fatboy

    fatboy Elite Member

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    It is indeed that company - yet again they are pushing out a new version in 'the next 24 hours' with lots more usless un-asked for features and ignoring the old bugs. Fed up of them deleting forum posts which question their customer service or roadmap so now I have been banned from their forum for 3 days, time to get everything out.

    It is a shame - I was always a supporter of them until they got too big for their boots and did what they wanted, called customers names and did what they wanted and not what was needed. To date the base code is still riddled and even the big plugin devs are fed up and stopping putting out new plugins to bolster the software.
     
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  7. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    it's also the same company whose sales thread was closed about a month ago, it'll be interesting to see them on the shitlist
     
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  8. Vrill

    Vrill BANNED BANNED

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    I'm questiong this.I attacked a seller here on bhw proofing that he is making fools out of bhw members and since than nothing has changed he is still promoting something else and delivering a non working crap.
    Another good example and there i will call a name ios Stfrank who sold his yt software which instantly stopped working and just kept posting it will be updated soon which never happened.Instead of that he opened other salesthreads on bhw.

    BHW customer getting rapped from each side
     
  9. Apricot

    Apricot Administrator Staff Member

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    You know that your posting history is openly visible, yes? There's a lot of attack posts in there but let's assume it's the one where you joined in at the end of the shitlist before it got closed.
    Proof does not consist of pasting text into quote tags.

    You see what I did there?

    The seller from that list was banned. So, if you suspect the seller has rejoined and is selling again, please report the posts and we can look into it. There's a process - we can't ban someone because people start getting shouty on the forum. Follow the process, don't jump into shitlist threads that don't involve you and we can get to the core of the issues much quicker. When there's lots of background interference and noise, it becomes very difficult to separate a chronological chain of events from self-important opinions.

    Luckily, the name you've posted is not a current username, otherwise you'd have received an infraction. You may have noticed, but people here don't always agree with each other. We don't jump in on the side of the person who spends the most money or shouts the loudest, we penalise members who do not follow the rules, whoever they are. If you think the shitlist process could be improved, make the suggestions here: http://www.blackhatworld.com/blackhat-seo/f26-forum-suggestions-feedback/

    If people don't report dodgy posts or don't properly follow the shitlist process for bad sellers, it's difficult for us to to treat grumbling about (potentially libellous) posts being deleted or ignored with the gravitas they think it deserves.
     
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  10. Vrill

    Vrill BANNED BANNED

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    I think mods could be massivly improved and i'm saying it openly.And your post from me is wrong.I'm talking about a BST thread where i joined proofing that the BST owner is misleading knowingly in his BST and even telling bhw members when asked bs.
    He was already once in the Shitlist because of a claim to scam people where he lost his rights to sell anything on BST which didnt last long as we can see.He also lost a special membership for any reasons.And instead of threatening me with an infraction i would recommend maybe to have a closer look at the BST and how members are getting rapped there since it seems you are more concerned about not telling the sellers name in public than caring about the bhw customers who lost their money for a software which wasnt even working 10 days.
    But hey let the members complain as long as we can milk the community everything is right.
    Once there is a new shitlist open where somebody scammed for thousands on the BST again you will keep claiming its the customers fault as they didnt do their due dilligance but maybe there is also a bit of to little help from the mods to get the BST cleaned up.You can read about BST complaints each day but any actions from mods aren't visible only if the shit went totaly out of control.

    Also a nice indicator that the BST isnt working as it should are the shitlists itself.Once a BST seller gets banned the thread gets flooded with members admiting that they got scammed too ?
    Why dont they admit it ealier ?Maybe mods should ask this question themself cause there must be a reason and in my eyes/knowledge its not just the hope to get a partial refund.

    But maybe i should also start selling a bugged software with a 3 day refund policy on bhw claiming it can do magic and once people start complaining i will just claim that it get fixed in the next update and to be calm till the 3 days passed so they wont fit for a refund anymore and keep posting that the software is working fine and people complaining total noobs who dont know how to use the software.And once it gets hard i just close the thread and start a new BST.
    Hey at least thats what some bhw members did in the past and are still active in the BST
     
    Last edited: Jun 7, 2015
  11. Apricot

    Apricot Administrator Staff Member

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