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Need some help - London scammer or not?

Discussion in 'BlackHat Lounge' started by subster, Oct 17, 2012.

  1. subster

    subster Elite Member

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    Hi there,

    I had an order today for over 4K from London.
    It is always suspicious if a big order comes from london, also the (potential) scammer has called me.
    We sell products from the upper price range.

    Well, I checked everything:

    IP locates to London, without the usage of a proxy
    Phonenumber is starting with 020, which indicates it is no mobile number
    CC payment - no multiple tries, payment went through with the first try
    Not blacklisted
    CC Number fits to : LLOYDS TSB BANK PLC., UK

    But I have a feeling this order is too good to be true.

    Has anyone an idea to find out if he is a scammer. Perhaps someone lives in London and can tell me if the adress is in a good or bad district (will tell streetname via PM)

    Thank you all for your help!
     
  2. Seadragon

    Seadragon Regular Member

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    Looks legit from where i'm looking... 020 is a london phone number.

    LLoyd's is a huge UK bank, there's no reason there with that information to think it's a scam.


    edit - pm me that detail, i can find the area out.
     
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  3. jambox

    jambox Registered Member

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    It would be very hard to get a LLOYDS account without real passport etc.

    Should be fine
     
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  4. subster

    subster Elite Member

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    Thank you guys. I still have a feeling that it is a scam. Ordering fragrances of Creed in Germany (which are made in London) is still suspicious to me.
     
  5. WickedLabs

    WickedLabs Newbie

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    I do live in London and the phone number and the bank seem to be legit.
    + Like jambox said its not possible to make a bank account in Lloyds without a valid ID + proof of address (I know that because I have an account with them). :)
     
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  6. subster

    subster Elite Member

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    Yes, I think so, but I have no confirmation that he is the owner of the card or if it is perhaps stolen.
     
  7. crazyz

    crazyz Newbie

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    A virtual london phone number costs 5 pounds and can be set up in less than a minute online, and a lloyds account means.... not very much at all, if you want to PM the details you have I can do a full UK credit search on the buyer and send you the report,
     
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  8. proxygo

    proxygo Jr. VIP Jr. VIP Premium Member

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    virtual numbers are a dime a dozen - i remember when we lost our
    old dog in 2010. and at Christmas 2010 we went looking online for
    another dog - we found 1 with a number 02 london - they wanted
    payment via pp for a Currier service to deliver the dog - wtf
    so i called this number - now on my mobile it should have cost
    30p a min from Nottingham to London. that 5 min call i made
    to them cost a fiver, a quick serach revealed the number was
    routed through Nigeria and i did my Google research to find out
    it was a common online scam.. it was the call cost that got my attention.

    so i waisted another 3 pounds for 3 mins and re called 02 london/routed
    to nigeria number and gave the guy a few choice words then hung up..
    it pays to be careful - its your product as it was my money .

    there's an old English saying
    if you catch a Wiesel asleep - piss in its ear
    a Wiesel is such an alert creature within half a mile it will
    no your coming b4 you get there .
     
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  9. subster

    subster Elite Member

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    Thanks for that, buddy. I did nearly all online research I am able to do.
     
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  10. proxygo

    proxygo Jr. VIP Jr. VIP Premium Member

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    its always a big decision when a high order comes in,
    thats the risks we take when we work online
    some will be good some wont, sometimes your
    gut is right, other times its wrong,
    take your time b4 you make decision
     
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  11. ipwned

    ipwned Regular Member

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    Seems legit.

    Lloyds TSB is a popular bank. I'm pretty sure you cannot get a bank account there without a passport. 020 is normal for the UK. I'm from the UK and this all seems normal to me.

    If you PM more details I might be able to help you.
     
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  12. Awakening

    Awakening Junior Member

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    Why not ship part of the order first, make up some excuse as to why you couldn't ship the other part, and then once you know it is legit, ship the rest?
     
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  13. subster

    subster Elite Member

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    He just called again. I just told him that some scents aren't available and he simply changed to others in its price class. I asked him for what he needs that amount of fragrances. He told me that would be presents for wife, daughter, ect. Very fishy.
    At last I told him that it will take some days until we can ship, as the card has to be checked in depth because of the high amount. But he kept cool and said I shall take my time - it would be not urgent.
    At least I have won some time to get a notification from the bank if the card is stolen.
     
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  14. Gorush

    Gorush Power Member

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    what kind of order is it? private like? company? ask for the tax number if its a real biz.

    peace
     
  15. MatthewWoodward

    MatthewWoodward Jr. VIP Jr. VIP Premium Member

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    Yeah all of that seems fine from a UK perspective.

    If you wanted to take additional measures to protect yourself you could credit check the company with a service like equifax and verify details against http://www.companieshouse.gov.uk/ (use the find tool)
     
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  16. SEOWhizz

    SEOWhizz Power Member

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    Location:
    Lat: 38N 43' 11.298" Long: 27W 12' 7.733"
    If you have the bank account number and sort code, you can check it's a valid bank account using:
    Code:
    [URL]http://www.postcodeanywhere.co.uk/demos/bankvalidator.aspx[/URL]
    Check that the bank details ties up with what the person says, e.g. ask them what their bank address is and whether it matches what comes out from the above site.

    You could also check their details are in the main UK phone book:
    Code:
    [URL]http://www.thephonebook.bt.com/publisha.content/en/search/residential/search.publisha[/URL]
     
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  17. dotcomdesigns

    dotcomdesigns Power Member

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    I presume the credit card matches the address? Does your payment processor verify this? The only time I get suspicious is when the address does not match the credit card address. As for those saying it's fine because it's a Lloyds card and London phone number doesn't mean a thing if the card is stolen.

    If the address matches, ship and get a signature upon delivery if you can. But I'm not sure that's even enough these days. If you deliver and the customer says he never got it and he says the signature is not his the cc company will probably side with him.

    What I do sometimes is ask the customer to send a scan of an electric bill, driving licence or something similar showing the delivery address for more proof. It won't take them more than five minutes if they are for real. There's no reason for them to resist doing this. Just tell them due to the size of the order your payment processing company requires additional information before you ship.

    A genuine customer won't have a problem with this.
     
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  18. subster

    subster Elite Member

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    thank you all so much. I will keep you updated. Good valuable informations from you guys - i am pretty sure many help seeking shopowners will thank you that!
     
  19. switch_2012

    switch_2012 Power Member

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    where is the delivery location mate? then again, if you have the money what seems to be the problem? prob a car-boot seller..
     
  20. subster

    subster Elite Member

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    problem is th possible chargeback, dude. perhaps i am over sensible, but about 80 % of fraudulent purchases came from london, always ordering from the same brand (best for resell I think).