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Need help..

Discussion in 'BlackHat Lounge' started by SocialFire, Jan 29, 2014.

  1. SocialFire

    SocialFire Regular Member

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    someone has been purchasing alot of my services lately through my website, payment powered by stripe.. the total is around £150 , this has been over a long period of time.

    then suddenly, i receive many emails stating that the customer has contacted their bank, and disputed EVERY payment.

    any advice on how i could solve this? it was around 5 transactions all together, and the buyer purchased the same service each time.
     
  2. innozemec

    innozemec Jr. VIP Jr. VIP

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    if he fired a chargeback at his bank, there's nothing you can do unfortunately... the money are lost so don't think about them, but look if you can stop providing him the service and get back whatever you can out of it..
     
  3. trustar14

    trustar14 BANNED BANNED

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    You can't do anything in case of disputes, will you show screenshot of you Paypal Resolution Center ?