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Need Help! Twitter acc with almost 2M followers Hacked and Twitter Won't Confirm I own!

Discussion in 'Twitter' started by xblackxopsxsecretsx, Dec 24, 2015.

  1. xblackxopsxsecretsx

    xblackxopsxsecretsx Newbie

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    Hi i have an account with 1.9M followers that I have had since 2011. It got hacked (unknown how) username email and Pass Changed on 12/18/15
    On 12/21/15 Twitter Sent me a email to regain access and confirm my account again. 1 hour later Twitter has locked me out. (at least the hackers are off the account) But i have tried countless tickets (probably like 15 or more) and each time i get the same Robot Response.

    ""Hi, Unfortunately, we?re unable to verify you as the account holder and cannot assist you in accessing the account. If you know which email address is associated with your account and you no longer have access to that email,"... message

    I am sending from the email i made my account with in 2011 and I am even providing ads.twitter.com invoices, amounts and times. as evidence i owned! Email history. including the email that was on it since 2014 up until last friday 12/18/15

    but still it seems i can only get robot responses saying they cant confirm.

    What do I do? :( does anyone have any clue what I can try? I have the twitter ads departments phone number and ive tried calling them but they try to make me continue sending tickets. This is so bad. I control the email that was on the acc for the last 1.5 years AND the email that i made the account with. Why would they give it back and then take it away again if they didnt already confirm I owned?
     
  2. mij33

    mij33 Junior Member

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    Yea twitter support sucks, keep trying the contact for on support.twitter.com under the hacked and try spamming @support with another twitter account with your ticket numbers
     
    Last edited: Dec 24, 2015
  3. davids355

    davids355 Jr. VIP Jr. VIP

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    Wow that really sucks dude. Don't spam them or they will be even less inclined to help, I think you just need to put as much info together as you can to confirm that you own the account, then wait for their response.
     
  4. shalomha

    shalomha Newbie

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    wow thats horrible man, goodluck
     
  5. Sythix

    Sythix Senior Member

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    Damn op.. That's rough.
     
  6. Thenub

    Thenub Jr. VIP Jr. VIP

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    Lol, joins forums 3 years ago, has 1st post as losing 1.9m followers.
    Anyways, best to just keep trying to contact twitter support.
     
  7. kath

    kath Newbie

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    Hi! I looked up on google and I found this post which is basically same issue I am having right now. I have also read your forum post/comment that you own a twitter account with 2M followers so I am thinking that you got your account back. I went to your profile and I saw that your recently active, so I am writing this now, believing that you'd mind to help me get back my account. Same as yours, password and email address have been changed, but not the username. I sent countless tickets to Twitter Support and I always get same robot response. "Hi, Unfortunately, we?re unable to verify you as the account holder and cannot assist you in accessing the account. If you know which email address is associated with your account and you no longer have access to that email..........." although I have provided them enough proof that it really is my account. So please, help me. I so need it, I really do. Kindly please help me get back my account. Thank you!