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Need fiverr help - Will the negative feedback be taken off if I cancel the order?

Discussion in 'Social Networking Sites' started by blackhat777, Jul 11, 2012.

  1. blackhat777

    blackhat777 Elite Member

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    Hi,

    For past few months i was making a decent money on fiverr before few A** h**es gave me negative feedbacks. In the negative feedbacks they wrote that they didn't know how to open the attachment I sent. WTF??? Before contacting me, they straight away gave me a negative feedback. In spite of requesting them to take the feedback off, they simply chose to ignore. I contacted fiverr support and they are asking me to contact the buyer to remove the feedback as support can't remove the feedback even after canceling the order.

    Has anyone got the negative feedback removed by getting the order canceled?
    I was getting decent number of orders and everything was on autopilot before my rating was destroyed.

    P.S. - Right now these orders have been marked as complete and money is available for withdraw.

    Any help?

    Thanks
     
  2. kkvsam

    kkvsam Senior Member

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    No. It won't. This happened to me also. he didn't remove it. I think he is one of my competitor.
    Buyer has to remove the feedback. But I don't think that negative feedback hurt you. Because buyer's feedbcak shows his ignorance.
     
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  3. wriper

    wriper Senior Member

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    Ask Crork how to remove neg feedbacks. Fiverr remove his feedbacks and they will remove it without asking :)
     
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  4. blackhat777

    blackhat777 Elite Member

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    It does hurt because now my gig is not displayed in search results sorted by ratings. :(
    I was making decent $50-80 on autopilot. It use to take hardly 1 hour of work. Since those few negative comments, I've stopped getting orders. So, yes it does hurt.


     
  5. blackhat777

    blackhat777 Elite Member

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    Ok. let's ask him too.. :)
     
  6. kkvsam

    kkvsam Senior Member

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    You're not getting orders, because not for that issue. Because fiverr rotate the orders. I also happened this few days ago and I've rewrote the gig description. Several guys copied exact my description and posted as their gig. So I rewrote most of my gigs.
     
  7. yobuddy

    yobuddy Regular Member

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    I am also facing the same problem. I asked help from fiverr support but they refused to remove my -ve feedback. I am also looking for a way to remove that -ve feedback.
     
  8. instatumblr

    instatumblr BANNED BANNED

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    you just contact fiverr support, and tell them you'r willing to cancel the order, they'll refund the money to your customers and feedback will go out...

    i did this many times
     
  9. kkvsam

    kkvsam Senior Member

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    Don't tell lies dude. I also ask fiverr to cancel the order, but fiverr says they can refund but they can't remove the feedback. You have to contact the buyer to remove it. If we cancel the order and refund the buyer, but still feedback will remains there.
     
  10. yobuddy

    yobuddy Regular Member

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    Order is already cancelled but feedback is still there. I contacted fiverr support but they diidn't remove my feedback.
     
  11. blackhat777

    blackhat777 Elite Member

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    Ok buddy. Let's try changing the gig description also.. :)
     
  12. instatumblr

    instatumblr BANNED BANNED

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    man, they says the same.. but whenever you refund the money to the buyer feedback get auto removed.

     
  13. kkvsam

    kkvsam Senior Member

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    Are you 100% sure about that? did you have done this before?
     
  14. kason

    kason Registered Member

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    Now it is up to the buyer If he wants to remove the feedback. Fiverr will not do it.
    best option for you is to write in reply to their negative feedback explaining how it was not your fault.
    About not getting new orders , fiverr has changed it's rotation method , even I am not getting the amount of orders I used to get.
     
  15. williamk

    williamk BANNED BANNED

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    They never remove the -ve feedback unless you are a top seller. Trust me happened to me once, but fortunately the buyer removed it. I have been cautious after that.