- Aug 27, 2012
- 2,166
- 635
my WhatsApp business account was banned and support doesn't answer
in the afternoon of 13th of the March, I just notified my WhatsApp logged out of my account.
in fact, both my normal WhatsApp and business accounts were banned at the same time . they were different numbers
I was using original Apps
first the ban message was like this
I started to talk with WhatsApp support [email protected]
and they were replaying the same message
but after days the ban message changed to this one.
their repeated message is this :
I'm using VPN and proxy because WhatsApp also is banned in my country Iran and we have to use VPNs
and now since 25 the of march they don't even replay these repeated messages to my support tickets
my normal WhatsApp is now opened and unbanned but the business account is still banned and I don't know what should I do and where to contact
in the afternoon of 13th of the March, I just notified my WhatsApp logged out of my account.
in fact, both my normal WhatsApp and business accounts were banned at the same time . they were different numbers
I was using original Apps
first the ban message was like this
I started to talk with WhatsApp support [email protected]
and they were replaying the same message
but after days the ban message changed to this one.
their repeated message is this :
Code:
Our system flagged your account activity as a violation of our Terms of Service and banned your phone number. Your account will remain banned as a result of the violation.
We recommend carefully reviewing the “Acceptable Use of Our Services” section of our Terms of Service to learn more about the appropriate uses of WhatsApp and the activities that violate our Terms of Service. You can learn more about how to use WhatsApp responsibly in this Help Center article.
Code:
Hi,
We have reason to believe your account activity has violated our Terms of Service and decided to keep your account banned. We received a large number of complaints about your account and to protect our users' privacy, we won't disclose the nature of the complaints.
Unfortunately, responses to this email thread won't be read.I'm using VPN and proxy because WhatsApp also is banned in my country Iran and we have to use VPNs
and now since 25 the of march they don't even replay these repeated messages to my support tickets
my normal WhatsApp is now opened and unbanned but the business account is still banned and I don't know what should I do and where to contact