My Unlimited hosting plan at hostable got suspended due to IEM!! Plz help

Discussion in 'Black Hat SEO' started by taniya, May 1, 2012.

  1. taniya

    taniya Regular Member

    Joined:
    Jul 29, 2011
    Messages:
    396
    Likes Received:
    102
    I setup interspire email marketer to send email recently, about 300,000 contacts.

    Now my hosting account is suspended, i got this email:

    Your hosting account has been suspended due violation of the Terms of Service related to section 7.00 Inappropriate Content.
    http://www.hostable.com/Terms-of-Service.aspx
    Details of the account are below:
    Product/Service: Unlimited Hosting Plan
    Domain: 7032.a.hostable.me

    What can i do to get it back?

    Please advice me.
    I can submit a support ticket. But what am i going to say to them? any idea?

    thanks
     
  2. detinut77

    detinut77 Regular Member

    Joined:
    Jan 7, 2011
    Messages:
    281
    Likes Received:
    90
    tell them the truth ans ask for apologies:)
     
    • Thanks Thanks x 1
  3. taniya

    taniya Regular Member

    Joined:
    Jul 29, 2011
    Messages:
    396
    Likes Received:
    102
    thanks for the early reply,

    Are you serious? do u have experiences??
     
  4. zherwin021

    zherwin021 Regular Member

    Joined:
    Feb 20, 2010
    Messages:
    336
    Likes Received:
    51
    Occupation:
    Yamaha
    Location:
    Outer Space
    Home Page:
    check their TOS
    (d) Sending unsolicited (bulk, spam) email
    you know now why you got suspended
     
    • Thanks Thanks x 1
  5. taniya

    taniya Regular Member

    Joined:
    Jul 29, 2011
    Messages:
    396
    Likes Received:
    102
    thanks for the reply,
    do u know how to get it back??

    please advice....
     
  6. OldSalt

    OldSalt Ex-Mod taking a sabbatical

    Joined:
    May 19, 2009
    Messages:
    1,303
    Likes Received:
    7,554
    Gender:
    Male
    Occupation:
    IT Sys Admin
    Location:
    US, East Coast
    If you sent 300,000 unsolicited email then there's a very good chance you won't get it back. If they were Opt In, then send them a support ticket explaining that. Of course, if they've got several email complaints for spam (not saying they do, I said IF), your support ticket will hit a wall and be ignored.

    Good luck!
     
    • Thanks Thanks x 1
  7. SuperNoobInc

    SuperNoobInc Regular Member

    Joined:
    Dec 28, 2011
    Messages:
    467
    Likes Received:
    32
    Just leave it and sign up for real hosting?
    They arent that expensive anyways. $50 will cover the entire year on most host
     
    • Thanks Thanks x 1
  8. Scripteen

    Scripteen Elite Member

    Joined:
    Sep 19, 2009
    Messages:
    1,810
    Likes Received:
    1,919
    Home Page:
    When it comes to sending loads of emails always ask your host about the limits before joining.
     
    • Thanks Thanks x 1
  9. mass12power12

    mass12power12 Newbie

    Joined:
    Apr 12, 2012
    Messages:
    4
    Likes Received:
    0
    too bad that you got suspended
     
  10. ScrapeBoss

    ScrapeBoss Elite Member Premium Member

    Joined:
    Nov 25, 2010
    Messages:
    1,865
    Likes Received:
    669
    Location:
    123.456.789.012.345.678.901.234.567
    Home Page:
    Because of the spamming issue, you are not likely to get the account back. For other cases, it is possible.