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my paypal was limited. if i supply all the info will they restore?

Discussion in 'Ebay' started by angelas111, Feb 22, 2010.

  1. angelas111

    angelas111 Jr. VIP Jr. VIP Premium Member

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    i have had a premier account for about 6 years. i just got a 30 day ebay suspension for selling ebooks. my paypal was limited today and they want information for a few high dollar items i sold. i have all this information. shipping proof, invoices from my suppliers, etc. i buy all my inventory on ebay anyway.

    my question is, when i supply it am i pretty much guaranteed to have my account access restored?

    thanks for any help
     
  2. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    yes, if you send them what they want, they will restore your account
    i was limited a few times and they always restore my account after a few hours i sent the needed documents
     
  3. anti_dote

    anti_dote Power Member

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    well this happend to me the other day if you have signed up under your real name and all the info is legit then no worries just submit the required papers and you are done
     
  4. angelas111

    angelas111 Jr. VIP Jr. VIP Premium Member

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    yeah, everything is legit under my sister's name. that is a great relief to me.
     
  5. pintonbd

    pintonbd Power Member

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    if everything is legal , then you can expect that they will restore
     
  6. Amnut

    Amnut Newbie

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    There are no guarantees. I have an old 2 year old paypal account and I used it for selling at eBay some gadgets but it got limited and just like your situation, they want me to send some information on some expensive items I sold there. I sent them every info and even wasted 3 days of inquiring at them by call. After those time wasted, they said my account was fully limited and they can't unlimit it anymore. Sucks.

    Am
     
  7. jokel661

    jokel661 Regular Member

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    it depends in the cases but with yours you should be OK. sometimes i got restored my bogus PP account even with Photoshop infos.
     
  8. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

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    Depends. Happened to my account too before and I sent them all the documents, they promised me on the phone they would restore it - then they fucked off and banned it without explanation...
     
  9. Moto801

    Moto801 Senior Member

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    Your best bet is to call paypal and get them on the phone.. Every time I've done this they always have worked with me right on the spot.

    If one of the guys isn't as helpful you can try calling back later to get someone else.

    Usually the first thing I can when I call them is demand to speak with a supervisor right away.
     
  10. Joebarchuck

    Joebarchuck Newbie

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    Again, PayPal is not here to bug sellers. They are here to make money and they cannot do that with merchants that sell products which carry a high chargeback risk over the next 6 months.

    If you told us more about what you were selling, we could help you in restoring your account and/or avoiding you from getting banned again.
     
  11. listenloud

    listenloud Registered Member

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    Paypal's system is automatic, and I don't think you will receieve a fast reply. Read all the horror stories.

    There was this one story of a man in 2005

    In September 2005, Richard Kyanka, owner of the website Something Awful, set up an account to collect donations for Hurricane Katrina to be given to the Red Cross. Owing to the high rate at which donations were made, the account was automatically frozen, and Kyanka criticized the time and difficulty involved in getting PayPal's customer service to unfreeze the account. In response to the concerns of Something Awful members over the charity used by PayPal, United Way, Kyanka finally opted to have the money refunded to the donors so that they could donate directly to their charities of choice, though PayPal did not refund exchange and handling fees for international donors.

    However, the workers are stupid IMO and u show them any document and u will get unlimited pretty much. Forgery is easy.
     
  12. bevardis

    bevardis Registered Member

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    Paypal will CONSIDER your account if you submit your documents.
     
  13. eazy333

    eazy333 Newbie

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    Interesting that this thread was started. PayPal just limited my account today. They want to know everything about my vendors prices etc. I'm worried about giving them this information. Anyway, I may as well sign up for a merchant account. They put my account on hold because I made $12000 so far this month through my e-commerce site and about 13 disputes because customers are annoying and I don't have a chance to get back to them in time.

    I set my shopping cart to accept credit cards so I can key them into my terminal manually. It seems like i'm getting less conversions now possibly because people are afraid to put their credit card into my site. Maybe they feel more secure with PayPal I guess.
     
  14. Inforequeter3

    Inforequeter3 Registered Member

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    Read ebay stealth and you'll learn how to create as many ebay and paypal accounts that you need. Just create another paypal account.

    If you need the ebook, then contact me via pm.
     
  15. WeGonGetmoney

    WeGonGetmoney Newbie

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    any advice for someone who had their account limited and needs to provide source documentation to egay, but that source just happens to be from china?
     
  16. srb888

    srb888 Elite Member

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    I too had my PP a/c limited for a 3rd party activity or something like it (actually I was using proxy and I didn't put it off when I logged in to my PP -- Bam! the next time I tried loggin in, my PP was limited!) They asked me to provide some documents which I did, and within the next 6 hours or so, the a/c was restored.

    So go ahead and give them the true details. Good Luck!
    :)