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My Instagram Account Was Deactivated and got a strange reply from Support team

Discussion in 'Instagram' started by XTR3M3 XPL01T3R, Feb 21, 2017.

  1. XTR3M3 XPL01T3R

    XTR3M3 XPL01T3R Power Member

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    Had anyone faced this already and what am i supposed to do ? The account was a Dog's profile, no human photos was used and this crap IG is asking that the photo i send should match with the posts. Is there any workaround ? Following is the mail from them:
    Hi,

    Thanks for contacting us. Before we can help, we need you to confirm that you own this account.

    Please reply to this email and attach a photo of yourself holding a hand-written copy of the code below.

    5***9***1

    Please make sure that the photo you send:

    - Includes the above code hand-written on a clean sheet of paper, followed by your full name and username
    - Includes both your hand that's holding the sheet of paper and your entire face
    - Is well-lit, and is not too small, dark or blurry
    - Is attached to your reply as a JPEG file

    Keep in mind that even if this account doesn't include any pictures of you or is used to represent someone or something else, we won't be able to help until we receive a photo that meets these requirements.

    Thanks,
    The Instagram Team
     
    Last edited: Feb 21, 2017
  2. VapeMonkey

    VapeMonkey Regular Member

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    Yes, its legit.

    If you don't want to do it, find someone on Fiverr to do this for you.
     
  3. stelios0

    stelios0 Regular Member

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    Occupation:
    Water Boy
    Location:
    Hellas
    Home Page:
    lmao...
     
  4. XTR3M3 XPL01T3R

    XTR3M3 XPL01T3R Power Member

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    Keep in mind that even if this account doesn't include any pictures of you or is used to represent someone or something else, we won't be able to help until we receive a photo that meets these requirements.

    The account was a Dog's profile and you sure that sending a photo as requested will work ?
     
  5. VapeMonkey

    VapeMonkey Regular Member

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    LMAO whatever you want, fact is, this is "standard" IG procedure.
     
    • Thanks Thanks x 1
  6. VapeMonkey

    VapeMonkey Regular Member

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    They just need to know that a legit person is running the account and not a bot account.

    Send the photo in and your account will be up soon. I'm not joking here if you might think.
     
    • Thanks Thanks x 2
  7. XTR3M3 XPL01T3R

    XTR3M3 XPL01T3R Power Member

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    Thanks :) I've submitted it
     
  8. notwithstanding

    notwithstanding Newbie

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    Wow that is really strange but I'm guessing it's effective
     
  9. MusicMedia88

    MusicMedia88 Junior Member

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    Seems legit. I got the one that asked for the last 4 digits of my social security number, bank routing number and the 3 digit security code on my credit card.
     
  10. ArtOfVaw

    ArtOfVaw Junior Member

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    You think this is weird... baidu's own captcha is to tell you to make a certain shape with your hand and send it, to verify you are a human not something else.
     
  11. madblackhatter1000

    madblackhatter1000 Power Member

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    This has been around since 2015, I've done this about 20x. On both male and female accounts. They don't care. Just headshot with special # and submit.
     
  12. whodunit27

    whodunit27 Junior Member

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    send a pic of you and your dog
     
  13. hehachi2003

    hehachi2003 Newbie

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    Do that #OUGRocks