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My Facebook ad account was disabled due to some unusual activity on it.

Discussion in 'FaceBook' started by Mahinder Pal, Dec 15, 2017.

  1. Mahinder Pal

    Mahinder Pal Registered Member

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    I got a message with my Facebook ads account that "There was some unusual activity on your ad account, so we're protecting it by stopping your ads. We'll start your ads again using your current balance once you verify your account with us." . I clicked on verify your account and submit all the required information on it, and I have been waiting for weeks now, but account still blocked and no reply from Facebook. Also try to contact support but in vain. Please help me to reactivate my account.
    My business is about real estate. My target customer are the people who need help to sell their home. All the ads were relevant to my business.
     
    Last edited: Dec 15, 2017
  2. TylerSplash

    TylerSplash Regular Member

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    I will recommend you to forget the account and move on , Facebook's crazy they do what they want without giving reason.
     
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  3. Mahinder Pal

    Mahinder Pal Registered Member

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    Thanks for your suggestion but I must have to reactivate the account. Is there any way to fix it out?
     
  4. Plus Publicidad

    Plus Publicidad Junior Member

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    Facebook is highly sensitive about this matter. Their AdsĀ“ laws are incredible harsh and we all have to do things very cautiously. So, seen that you have done everything they recommend and say, what remain is to keep insisting by sending emails, they should answer you. Maybe it was an image they detected or someone trying to log in to your account incorrectly. Sometimes is about the payment method, also incorrect usage of the account. They have everything linked, so what I personally recommend is to open a new temporary account.
     
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  5. Univa

    Univa Jr. VIP Jr. VIP

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    Was this your first attempt at Facebook ads? If yes that its quite normal I would say happened several times.
    Did you tried reaching the Support here: https://www.facebook.com/business/form/chat

    Make sure your ad account should be business account before you can access the above page.
     
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  6. al.ayyubi

    al.ayyubi Registered Member

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    im understand if these account is important to u, but many of peple that doing fbads using different account always..
     
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