hi a client called and asked if I provide discounts to non-profits. I wanted to sound professional so I said "yes we do. you would have to apply for that and the approval process takes a couple of weeks" I really dont know what the hell I am talking about. Does what I said sound right? I mean if someone called a real company and asked that, is that the sort of answer they would receive? So what kind of an application do I need to give them? this is in the USA.