1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Locked Out Of Payoneer 1 Week Of Back And Forth Nightmare

Discussion in 'BlackHat Lounge' started by Vladamir, Jun 23, 2017.

  1. Vladamir

    Vladamir Power Member

    Joined:
    Jan 4, 2012
    Messages:
    531
    Likes Received:
    310
    Gender:
    Male
    Occupation:
    Restore Old Boats
    Location:
    Zihuatanejo, Ixtapa, Mexico
    Just a word of caution to anyone out there using payoneer. DO NOT, DO NOT forget you password, recovery is a living satan rapes you daily with a trombone hell, and if you do dont keep trying.

    I forgot my password I have a set of 10 common ones I used before trying to run through them all I was locked out I called them over the phone and she asked me security questions which I gave and she said oops one was wrong your account is locked, the questions were what was my mothers maiden name and my grandfathers name. Now I dont fancy myself a genius memory master or savant but god damn if I dont remember my granps name -_-. Back and forth with customer service passed offf to another rep asked to email multiple pieces of id told the ids arent enough.

    Jesus. I feel that in this age of hacking and breakins we have gotten to a point of overkill trying to protect our security. Anyway sent this email.

    Hello Jordan,


    This is getting a little ridiculous like I’m trying to get into fort knox I was locked out of my account because I forgot my password in a few tries now rather than an email password request I can’t try again have to spend days calling support getting emails back and forth and now apparently my blank check for the official Scotiabank online website and photo ids are not enough.


    Here is another screenshot with my personal information within the Scotiabank online account that pertains to the blank check they provide on their site. Also is a statement of the account balance, sending all this to you over email has put me at a 100 times greater risk for identity theft then your system simply sending a password reset email ever would have.


    If you need a DNA sample please provide address to send to



    Warm Regards,




    Vlad
     
  2. umerjutt00

    umerjutt00 Jr. VIP Jr. VIP

    Joined:
    Oct 28, 2011
    Messages:
    3,825
    Likes Received:
    2,065
    Occupation:
    Ninja
  3. Tam1990

    Tam1990 Junior Member

    Joined:
    Jul 1, 2014
    Messages:
    117
    Likes Received:
    27
    Location:
    Web
    Sorry to hear that mate and thanks for the heads up.. just changed my payoneer to pw to something i'll never forget..
     
  4. umerjutt00

    umerjutt00 Jr. VIP Jr. VIP

    Joined:
    Oct 28, 2011
    Messages:
    3,825
    Likes Received:
    2,065
    Occupation:
    Ninja
    BTW you should take a look at lastpass. Ever since I started using it, passwords are no longer an issue.
     
    • Thanks Thanks x 1
  5. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

    Joined:
    Nov 10, 2012
    Messages:
    11,477
    Likes Received:
    32,409
    Gender:
    Male
    Occupation:
    Fun Lovin' Criminal
    Location:
    London
    Home Page:
    Yeah LastPass is great.
     
  6. juxhin

    juxhin Junior Member

    Joined:
    Jul 9, 2014
    Messages:
    120
    Likes Received:
    42
    Occupation:
    Buying Traffic
    Location:
    Home alone
    I forgot my password too and their recovery tool is not working.. I've emailed them but 6 days and no response.
     
  7. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

    Joined:
    Nov 10, 2012
    Messages:
    11,477
    Likes Received:
    32,409
    Gender:
    Male
    Occupation:
    Fun Lovin' Criminal
    Location:
    London
    Home Page:
  8. Vladamir

    Vladamir Power Member

    Joined:
    Jan 4, 2012
    Messages:
    531
    Likes Received:
    310
    Gender:
    Male
    Occupation:
    Restore Old Boats
    Location:
    Zihuatanejo, Ixtapa, Mexico
    Yeah the restore password area is what got me into the problem in the firstplace along with lastpass, it was filling out the incorrect information would not overwrite when i had new information. I think they have some system to block you from using pass fillers.

    Sent them more info now their asking for passport for final approval. Insanity wish amazon usa worked with canadian banks so i could tell payoneer to pissoff
     
  9. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

    Joined:
    May 1, 2009
    Messages:
    6,953
    Likes Received:
    7,985
    Gender:
    Male
    Occupation:
    Geographer, Tourism Manager
    Location:
    Ghosted
    Payoneer and their passwords...

    They occasionally ask to change the password. When you do this enough times, you'll run out of password combinations you use usually, because you can't use any of the passwords you have used before. Thanks to this i forgot my password too. Fortunately i gave good answers to the security questions, so i wasn't locked out.
    But since i changed my password the last time, i'm unable to login via their mobile app. Uninstalled/reinstalled, no dice.
     
  10. thedude006

    thedude006 Newbie

    Joined:
    Dec 16, 2009
    Messages:
    45
    Likes Received:
    16
    Good luck Vladamir, not trying to bash Payoneer as I know many happy customers on it. My 1 and only experience with them was trying to setup a business account. I got denied even though I met all the criteria their rep sent me. Still not sure why it was never approved.

    Hope you get your money soon man!
     
  11. Delman Vera

    Delman Vera Newbie

    Joined:
    Jul 23, 2017
    Messages:
    2
    Likes Received:
    0
    Gender:
    Male
    Unfortunately, I just ran into the exact same situation as you did man.

    Now it's been 2 days and I still can't login , Sent them ID , Payoneer has worked great and extremely reliable , but why on earth is recovery so long? They can straight up ask for all the details in the world to verify that it's your account , and that should be more than enough.

    I'm just wondering, How long did it take you eventually to get everything sorted?

    peace.
     
  12. trollini

    trollini Junior Member

    Joined:
    Jul 1, 2016
    Messages:
    149
    Likes Received:
    28
    Right, beofre it was even worse, when you withdraw to the bank account, if by any chanse you copied the payonneer master card number wrong 2 times, your account would be perma locked of the withdraw to other banks funtion
     
  13. living2xl

    living2xl Jr. VIP Jr. VIP

    Joined:
    Dec 9, 2011
    Messages:
    1,601
    Likes Received:
    309
    Occupation:
    Sippin dat juice - Shout it louder!
    Location:
    Not sleeping!
    Home Page:
    You HAVE to call them to get this solved fast
    their support email and ticket system is way to slow
     
  14. umerjutt00

    umerjutt00 Jr. VIP Jr. VIP

    Joined:
    Oct 28, 2011
    Messages:
    3,825
    Likes Received:
    2,065
    Occupation:
    Ninja
    I was also locked out around last year.. After 2 days, my account was back to normal..
     
  15. Jumanji917

    Jumanji917 Newbie

    Joined:
    Jul 9, 2014
    Messages:
    38
    Likes Received:
    5
    Gender:
    Male
    Occupation:
    Working a slave job im trying to escape
    Location:
    Atlanta, Georgia
    Just a helpful tip. Whenever i make new passwords i create an email document and send it to myself and save it. That way if i forget a password i can just go to my email and recover it
     
  16. EASYMONEYMAKER$

    EASYMONEYMAKER$ Newbie

    Joined:
    Jul 4, 2017
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Can't you just reset your password with your phone? I think for Paypal, this works...
     
  17. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

    Joined:
    May 1, 2009
    Messages:
    6,953
    Likes Received:
    7,985
    Gender:
    Male
    Occupation:
    Geographer, Tourism Manager
    Location:
    Ghosted
    Nope, it's not supported with Payoneer.
     
  18. EASYMONEYMAKER$

    EASYMONEYMAKER$ Newbie

    Joined:
    Jul 4, 2017
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Well, then I would just follow the steps in the video, that was previously posted in this thread...

    Hey, maybe you can answer my questions? Look in the lounge for a thread about Bitcoin! :)
     
  19. EASYMONEYMAKER$

    EASYMONEYMAKER$ Newbie

    Joined:
    Jul 4, 2017
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Hey, it is supported! I don't know what the other steps of the reset process are, but just test it out yourself with the username "test@payoneer.com"
     
  20. EASYMONEYMAKER$

    EASYMONEYMAKER$ Newbie

    Joined:
    Jul 4, 2017
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Try to click on "forgot password" on the login page...