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Legal and Contact page

Discussion in 'Yahoo & MSN' started by Martinblade, Dec 13, 2015.

  1. Martinblade

    Martinblade Newbie

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    I'm not certain if this is the right thread for this, but here goes.

    Newbie here, seeking advice.

    Bing tells me I need a legal page, and a contact page on landing site. I've honestly never done either of those before, but I figure the contact page just needs a wordpress plugin that allows a user to email an email address I will have the webhost setup for me. I have no idea how to proceed with the legal page, and need help with it.

    I don't have the first idea of what all a legal page needs to say, aside from the user agrees to not hold me responsible for anything, at any time, anywhere.

    Any advice would be appreciated.

    I wanted to post a bit of a backstory giving more detailed info, but despite everything I tried the auto mod system wouldn't allow it. I even removed all the links and everything and it still wasn't allowed. If more details are needed, I'll try to provide them, but I can't make any guarantees.
     
  2. faithjhung

    faithjhung Jr. VIP Jr. VIP

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    There is a plugin in wordpress called privacy policy. Check that out.
     
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  3. LucidMarketing

    LucidMarketing Regular Member

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    Well, you certainly are not providing enough information. My guess is that you are using Bing Ads and that your ads are not approved or you have low QS.

    One thing to keep in mind when contacting Bing or Google Adwords is that almost none have practical experience with online advertising. They probably have little training as well and may regurgitate what they heard in the training or what they may remember or even a personal opinion.

    Contact page. I don't believe this will affect your QS or even prevent your ads from showing. However, any site should have one as it simply makes sense (unless you don't want to be contacted) and generates confidence in those coming to your site.

    Legal page. Pretty much the same thing. This may in fact be needed for some products or services. If you are a financial adviser for example, but a quick search of the policies suggests nothing about this. So this may have been simply a suggestion by the Bing rep. If you are in the sort of industry where a disclaimer is needed, something along the lines of "your mileage may vary" could be all that is needed. At the very least, you are building more trust with visitors.
     
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  4. Martinblade

    Martinblade Newbie

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    I'll have to check out the wordpress plugin, thanks for letting me know about it. The product is in the health niche, so that might need a specialized legal page, but something simple should still work.

    Yes, it is a bing ads campaign, and yes bing told me that some of my ads weren't approved. Funny thing was that they sent me the email while my ads were paused. When I checked the campaign, none of the ads were marked like they should have been. Turns out that because they were paused, their system didn't mark them correctly. The ads are still paused because I was doing direct linking before, and I'm building a landing page site for them to link to instead. I didn't get any conversions with just the direct linking, and the thread for the product highly suggests a landing page instead of direct linking. I'll unpause when the landing page is done.

    In retrospect I should have done the landing page to start with, which is what I will be doing from now on.
     
  5. crackedcreative

    crackedcreative Registered Member

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    It's a pain in the ass, but having a privacy policy, Terms of Service, and contact page on your website boost your credibility to your visitors, ad agency, payment processor, etc.

    It makes you look like a legit business and it saves their ass from being targeted by the FTC. It can also save your ass if a customer complains about your practices our decided to go a step further against you.

    When PayPal limited my account 3 years ago, one of the things the rep was looking for was a TOS and contact us page.

    These things matter.

    If you're serious about this online marketing stuff, start getting your legal hustle up.

    Get a program that generated these things
    Or use a template
    Or look at 2 or 3 legal pages of popular websites in your niche and craft up your own.
    Or hire a lawyer to do it.

    Just get it done.
     
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  6. Martinblade

    Martinblade Newbie

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    I added a generic one from a wordpress plugin I found. I'll eventually have one modeled after the ones that a few other pages in the niche have. That would at least get me started in the right direction. If I make any serious coin, enough to where it's worth incorporating for tax purposes, I'll pay a lawyer to do one I can use. That'll be expensive but will be worth the cost.

    Right now, the privacy policy and legal terms of service are on the same page marked legal, and the contact page is on a different page. It's linked on the bottom of the each page with the links to the others pages up. The contact page just gives the email that the host setup for the domain. I have listed on there that I will endeavor to respond within 7 days. I don't like the fact that I have to check the email at least once a week. To me that's a hassle that maybe could be done a better way, but I can't think of one off the top of my head right now. I know I could have it set to forward to my personal email, that would at least let me know that I need to check it each time one comes in. It probably won't get that much traffic though.

    Right now, a basic one is up. It needs to be future-proofed, but that's a project for another day.