1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Left Adwords account running, any chance I'l get my money back

Discussion in 'Adwords' started by Fordy, Dec 9, 2012.

  1. Fordy

    Fordy Newbie

    Joined:
    Jul 18, 2012
    Messages:
    26
    Likes Received:
    0
    Hey guys I've had a bit of trouble with Google Adwords recently, around a month ago I set up an account using a $100 coupon to promote a fan page of mine, I wasn't really expecting it to do much really I just wanted to test it out, after a few days I check checked back and saw that my ads weren't delivering even though I'd set an automatic bid price and a daily limit of $30.00 (I wanted to test in as quick a time as possible), so I thought it was a waste of time and left it at that, about a week ago though I checked my bank balance and noticed I was a couple of hundred pounds short at this point I checked Google Adwords and noticed I had been charged £250 and they wanted £350 more :eek: I rang them straight away and was told I had got valid clicks so there was nothing they could do, I checked my account and I had got nearly 2 million impressions, 1662 clicks and about 30 new likes so the ad was pointless as it was completely untargetted, I've rang my card company and they've told me they can stop the £350 from going through but I'm unlikely to get the £250 back, I know I'm stupid for not stopping it before and I should have read into making my ads more targetted but what's done is done I'm just trying to make this as pain free as possible now, have I got any chance of getting the money back?
     
  2. Lonnigan

    Lonnigan Newbie

    Joined:
    Sep 4, 2012
    Messages:
    14
    Likes Received:
    0
    Location:
    Texas
    That money is gone. Move on and chalk it up as a lesson learned.
     
  3. s0ap

    s0ap Executive VIP Jr. VIP Premium Member

    Joined:
    Sep 23, 2008
    Messages:
    230
    Likes Received:
    810
    Occupation:
    :] guess
    Location:
    Congo/DRC
    Nope.
     
  4. adusin

    adusin Registered Member

    Joined:
    Oct 10, 2012
    Messages:
    62
    Likes Received:
    6
    Occupation:
    Graphic Designer
    Location:
    India
    Home Page:
    No you cannot get the money back.Better You can use the charge back claim from your credit card
     
  5. Dagreyon

    Dagreyon Jr. VIP Jr. VIP

    Joined:
    Dec 1, 2011
    Messages:
    1,687
    Likes Received:
    1,276
    Location:
    Missouri
    Home Page:
    Yes, but that would be considered fraud. He agreed to their terms of service and he set the Ad up. OP, although you may not have been aware of this, you did give them consent to run the Ad and they did exactly that. The money is rightfully owed to them, so I wouldn't file a dispute.
     
    • Thanks Thanks x 1
  6. Glenn BH

    Glenn BH Regular Member

    Joined:
    Nov 10, 2010
    Messages:
    230
    Likes Received:
    213
    Unfortunately, no. It's gone.
     
  7. partymarty4870

    partymarty4870 Elite Member

    Joined:
    Jul 7, 2010
    Messages:
    2,034
    Likes Received:
    1,690
    Location:
    I come from a land downunder
    I've done the same thing myself - my fuckup was about $600, so similar value to yours
     
  8. trike

    trike Newbie

    Joined:
    Dec 24, 2009
    Messages:
    30
    Likes Received:
    2
    Not going to happen man, sorry. You may talk to support and explain the situation. They may give you a credit...
     
  9. kuzmanin

    kuzmanin Regular Member

    Joined:
    Jul 17, 2010
    Messages:
    386
    Likes Received:
    45
    no way to get back these $250
    your real problem now is these $350
    google is going to collect money somehow
    they are going to send the case in the cort if you decline payment
     
  10. doxxx

    doxxx BANNED BANNED

    Joined:
    Feb 13, 2011
    Messages:
    127
    Likes Received:
    61
    I think that you are very very very lucky if you will resolve this. Usually they are very good to keep money in their bakset
     
  11. iwin_it

    iwin_it Newbie

    Joined:
    Nov 26, 2012
    Messages:
    24
    Likes Received:
    0
    Home Page:
    You should stop expecting the money. It's all gone!
     
  12. justin631

    justin631 Newbie

    Joined:
    Mar 27, 2012
    Messages:
    33
    Likes Received:
    4
    Occupation:
    Digital Marketing Consultant
    Location:
    NY, USA
    Just a heads up, if you dispute the charge with your credit card company, you can bet that you'll have issues ever advertising again. Be it IP, name, address, payment method, account structure... its crazy what Google does to match similar accounts back to each other.
     
  13. damncoldnight

    damncoldnight Junior Member

    Joined:
    Dec 2, 2012
    Messages:
    119
    Likes Received:
    92
    Location:
    Infront of Laptop
    Sorry dude. it's a NO. If you will do something that includes money always be careful. It's your fault. No offense but real talk.