Hey BHW, I try my best to contribute now I have a question for you. I provide a complete package for small businesses which includes: web design, Local SEO and lead generation services. My problem is tracking leads. Currently I track leads mainly by call tracking. If a lead contacts the customer from a citation page like google local or yelp, or even on the clients website, my tracking number is attached in these locations so I will get credit for generating those leads. However I want to get credit from prospects who don't call but may land on the local citation page or even on the website. My thought is to integrate some type of coupon, etc. Additionally I am looking for more opportunities to track leads to show the client the results of my efforts. Most of my clients don't care about google analytics data, they just care about their bottom line and how many customers I generate for them. Basically I am looking for additional methods to track and report leads and lead opportunities to clients. Any and all help is greatly appreciated!