All Samples have been delivered as requested. Our process involves a Tremendous amount of initial, in-depth, niche research using Mind-Mapping techniques which does not involve the use of software. However, we do use software to some extent for Cleaning, Organizing and Analyzing our research to ensure that we are providing High-Quality, Low-Competition keywords. Our service provides 100% Custom Keyword Research (you choose the niche). We Do Not depend on software to "Spit-out" a list of keywords. Most of our process involves a great deal of Brain-Work to accomplish the finished product. At the moment we are operating on a 24 hour TAT. We chose this TAT simply because we want to provide Top-notch service and it is a time-frame that we can currently handle without sacrificing quality. However, as demand increases for our service(s) we may extend our TAT up to 72 hours. If/When we do extend the TAT... we would intentionally max out at 72 hours TAT to continue to provide High-Quality service while maintaining a reasonable delivery time.