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Just started offering SMS marketing to offline clients - No prior client history

Discussion in 'Mobile Marketing' started by CoreGroup, Apr 2, 2012.

  1. CoreGroup

    CoreGroup Newbie

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    And one of my prospects is asking for examples of previous work and the results. The service is just setting up and managing SMS marketing campaigns where people opt in to a list by texting a keyword to a short code. I literally only signed my first three clients last week, so I have zero history or examples... Any advice? Should I lie or admit I'm just starting out?

    The service is obviously a good idea, and she's the only one who has asked me for work history. I don't want to ignore her because she has a lucrative business with a few branches. Thanks for any help.
     
  2. Sophomoric

    Sophomoric Junior Member

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    a convincing lie... IS the truth :p
     
  3. openaidbh

    openaidbh BANNED BANNED

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    DO NOT LIE. Tell her that you've just started offering this service, and while you don't currently have any proof of results, you can refer her to other clients you have who will say that you're providing the service you say you are. As long as you're doing SOMETHING for them by now, they'll vouch that you aren't a scammer (although whether or not the service increases sales remains to be seen).

    Also tell this potential client that if she'd prefer, she can hold off on signing anything until your other clients can report positive results.
     
  4. Chris22

    Chris22 Regular Member

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    I've just started to gather a few offline clients in a different area of IM. A lot of people don't like to be the first to do anything, so I explained to my first clients that they are the first ones and offered to do it on the cheap. Them vouching for me/other clients they will refer is WAY more valuable to me.
     
  5. bhspiderz

    bhspiderz Registered Member

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    That is such the truth.
     
  6. HazeBlazer

    HazeBlazer Registered Member

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    Exactly what Chris22 said. If you do think up of a genius intricate lie that's fool-proof, if your client ever finds out you lied to them, they will stop trusting you, there's goes your connection to your client's friends who are potential clients, and damage to your reputation.

    I plan on giving my first 3-5 clients a cheap ass deal, no startup fee, flat $99 a month on a 3 month contract with 1000 txts. I want to show results to future clients, which is why I think a 3 month contract is good. Enough time to build a list and get some results. \

    Can I ask you if you have an actual business set-up? like a sole proprietorship?
     
  7. oxonbeef

    oxonbeef BANNED BANNED

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    Never lie. Bide your time get more opt ins. but never lie.
    It will not only come back and bite yore ass it will destroy what
    you have built. Never lie.
    StrongerAds have just introduced SMS offers, With the laws that prevail
    we won't even open them up to general publishers. If you do don't have
    you're SMS tight be looking for a law suit
     
    Last edited: Apr 13, 2012
  8. dennisyu

    dennisyu Power Member

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    I'm about to start offering the same service for a particular market. I'm curious, how much are you charging them?

    But yeah, don't lie. Just offer a cheaper rate to the ones who ask for proof of results.
     
  9. martbost

    martbost Registered Member

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    Just my two cents, but when I first started out, I spent a little time with my new prospective clients (not unlike giving away review copies of WSO's in exchange for testimonials) giving them some free trials and other perks in exchange for references. Took about a month or so, but after that, I had plenty of success stories to work with.

    As a business man, I cannot stress honesty and integrity enough when building trust with a client. One good client could pay you for years to come if you do it right. For example, I still have a small "mom and pop" online business that pays be a tiny little $10/month fee for their webhosting. They automatically pay each month and we are on year 8 now. In that 8 years, that little tiny monthly hosting fee has accumulated to $960 from one client.

    Be forthcoming with where you are in your business (IF ASKED) and lay the foundation and it WILL reward you.

    I am Marty and I endorse this "Soapbox".
     
    • Thanks Thanks x 1
  10. backtobasics

    backtobasics Jr. VIP Jr. VIP

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    I just want to "third" what these other two have said. NEVER EVER chance ruining your reputation. Your local business community is small and word gets around (both good and bad). If you are always truthful, you never have to remember what you said or have anything to hide. Think about it, who would YOU like to do business with??

    Good luck!
     
  11. ESM2012

    ESM2012 Regular Member

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    Occupation:
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    Dealing the truth is always the "best practice". Once a person's reputation comes into question..trust is lost...just ask Bobby Petrino...
     
  12. backtobasics

    backtobasics Jr. VIP Jr. VIP

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    OK...I have to ask because curiosity is eating at me.

    Where do you find the SMS solutions/vendors in order to be able to offer these services?? Sorry. I've just been scratching my head over this one, decided to swallow my pride and just ask. Haha!

    Ciao!
     
  13. backtobasics

    backtobasics Jr. VIP Jr. VIP

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    Friendly bump. :)
     
  14. Top1position

    Top1position BANNED BANNED

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    I've just started to gather a few off-line clients in a different position of IM. A lot of people don't like to be the first to do anything, so I informed my first clients that they are the first ones and offered to do it on the affordable. Them vouching for me/other clients they will link is WAY more useful to me.
     
  15. tabims

    tabims Junior Member

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    Occupation:
    SEO in Dayton, Ohio. Dayton Web and Social Media M
    Location:
    Dayton, OH
    Home Page:
    I've got a white-label account with one of the top sms whitelabel solutions -- if anyone wants to be resellers or sales agents hit me up on PM. I know how frustrating it is to start when it costs nearly $200 a month to get access to provide the service. USA only (I'll accept out-of-country members, but all customers need to be USA)

    Resellers: For $59/month you can have full-control of your business - completely brandable / I take a 40% cut of sales.

    Sales Agents: Or for FREE you can be a sales agent for me and make 30% on packages ($499 for 3 months of managed service w/ 2 months of 800 credits, add Premum Mobile site design for $400 more -- $149 commission for the managed, $269 for both ) + 20% residual on service packages.

    Other features:

    Mobile Coupons, Premium Mobile Websites, Landing Pages, Appointment Software, Social Plugins, Loyalty Program, Text to TV/Screen, QR Codes, Auto Responders, Text to Win, Birthday Wishes, Property / Vehicle listings, Send Immediate / Schedule Future Messages, Polls / Questionnaires
     
    Last edited: Sep 21, 2012
  16. canoe512

    canoe512 Newbie

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    great question