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Just bought HostGator Reseller WTF now!!??

Discussion in 'White Hat SEO' started by hamd01, Oct 1, 2010.

  1. hamd01

    hamd01 Jr. VIP Jr. VIP Premium Member

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    OK guys, firstly thanks to all those people who helped me choose a hosting package, I'm sure hostgator is going to be great.

    I just need some advice from some of you guys who might have experience of reselling hosting.

    I've created a domain for my hosting, and pointed it to the HostGator name servers...all working great.

    What I need to know, is WTF should I do next!!?

    Im concerned that when I start adding customers they will get emails which are generic and don't look very pro. The CPanel wont be customized.

    Also when I add an account it looks like I need to point it's name servers to ns280.websitewelcome.com which I don't think is going to fill my clients with confidence...I was kinda hopnig I'd be pointing them to something like ns280.mydomainname.com

    Does anyone know of a 'tick sheet' of things to do after purchasing a reseller account? So much to do, and so little time.

    Thanks guys.
     
  2. littleg2008

    littleg2008 Senior Member

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    I have not done this before, but the thing which comes straight to mind is why on earth did you purchase this before you have got a good plan in place on how to use it?

    Internet Marketing is 80% planning and 20% implementation - Just like all good projects should be
     
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  3. hitman247

    hitman247 Executive VIP Premium Member

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    When you buy reseller hosting from Hostgator, you should receive a DL link for "GETTING & MANAGING YOUR FIRST 1,000 CLIENTS IN WEB HOSTING".

    That ebook should answer most of your questions.

    Good luck!
     
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  4. hamd01

    hamd01 Jr. VIP Jr. VIP Premium Member

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    This is part of my plan....I've bought it early to have a play with before I go live. I'm just asking for advice.
     
  5. zen19

    zen19 Elite Member

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    Please dont setup a hosting company - you dont know what you are doing and will get burned and burn your customers.

    If you dont know how to customise a cpanel email, you are going to HURT when you face a bigger issue.
     
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  6. ExtraWinner

    ExtraWinner BANNED BANNED

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    zen19, you are not supportive at all :whoo:
     
  7. zen19

    zen19 Elite Member

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    Cant encourage reseller 'hosts', the internet is awash with them. If you want to get into a hosting business fine, but make sure you understand what you are getting into.

    A reseller plan with hostgator is not the place to start, unless you are a small web developer, and have a few clients you want to host. This doesnt make you a hosting company.
     
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  8. Tcm9669

    Tcm9669 Regular Member

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    Agreed.
     
  9. hamd01

    hamd01 Jr. VIP Jr. VIP Premium Member

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    I have a dozen clients I'm supporting on other servers, it doesnt make sense for me not to have a hosting plan of my own and make extra funds from it.

    If I was a numpty who didnt have a clue I wouldnt mind the above comments, but I'm not. Guess I'll have to get reading.
     
  10. zen19

    zen19 Elite Member

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    In that case its not a bad idea at all, i'd just hate to see you go from that to a 'hosting company' in one jump (many people do, and then get burned). You should have a WHM login from Hostgator, thats your starting point on configuring your reseller package to 'hide' the source from your clients.
     
  11. hamd01

    hamd01 Jr. VIP Jr. VIP Premium Member

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    I have already managed to setup 3 test domains, and can log into Cpanel with them and access the domain etc. I just want to ensure that my client's wont get any emails I dont know about.

    I've logged into WHM to configure the above, and configured some defaults (quotas, bandwidth etc). But there are a lot of options on there, and I guess I just need to find the time to do things like create some custom banners for my cpanels.

    Thanks.
     
  12. zen19

    zen19 Elite Member

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    Other than getting rid of any obvious mention of hostgator, leave the theme unchanged, many many people know the default theme, and help screenshots are usually with this theme.
     
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  13. hamd01

    hamd01 Jr. VIP Jr. VIP Premium Member

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    Thats a good point.

    Actually I bill my clients off line and they pay via direct bank transfer, so I dont intend to use many of the automated features....and I know my client wont ever use Cpanel for sure.

    Just going back to my earlier question about DNS. Is there any way of avoiding my clients needing to point to this ns280.websitewelcome.com address as the nameserver, as some of my clients manage their own domain name and its going to sound a bit odd when I ask them to point to ns280.websitewelcome.com.

    Cheers mate
     
  14. ipopbb

    ipopbb Power Member

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    I agree with Zen. Being painfully honest is being supportive. May not be constructive to the plan. But helpful to a novice to manage risks and losses.
     
  15. hamd01

    hamd01 Jr. VIP Jr. VIP Premium Member

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    On what basis are you calling me a novice? I have degree in computer science, an mcse and 13 years experience. I also have manners :p
     
  16. Fwiffo

    Fwiffo Power Member

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    most likely because of the places where you said:

     
  17. zen19

    zen19 Elite Member

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    I know a few people with CS degrees and MSCE qualifications and they are useless - not saying thats the case for you though.

    If you dont know how to setup your own DNS servers, you are a novice at hosting though.

    You will need atleast two IPs to create your own DNS servers, i'm not sure if this can be done with a reseller package, more often you do this with a VPS. Have you checked their support for how to make best use of the HG services?
     
  18. hamd01

    hamd01 Jr. VIP Jr. VIP Premium Member

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    Well Im single IP on my reseller package, so that isnt going to be possible. Do have a VPS elswhere though so I might just create a simple DNS with the zone my hosting domain.
     
  19. kkhill34

    kkhill34 Registered Member

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    I just set up a hostgator reseller account recently. This link should have been in your welcome email.
    Code:
    http://www.hostgator.com/privatenameservers.html
    It'll guide you through it.
     
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  20. devi

    devi Newbie

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    It's a little late now that you're already signed up with HG, but have you checked out DimeReseller?

    I haven't used them yet, but they offer custom nameservers and more for pretty cheap. They'll also add IPs for $2.

    I was considering just using a high-end shared hosting account for my first couple of clients, but I'm leaning towards DimeReseller now because of that.

    If anyone has any experience with them or reasons to avoid them, please feel free to share.