[Journey] 0 to 1000 clients - Building a Rental SMM Platform Empire

I remember you from Levopanel and having a conversation on Skype about integrating my custom API as a supplier back in the day for your customers. Great work, keep building, mate! All the best.
 
I remember you from Levopanel and having a conversation on Skype about integrating my custom API as a supplier back in the day for your customers. Great work, keep building, mate! All the best.
The good old days :D. Thanks for the kind words! I've added you in telegram, let's keep in touch ;)
 
Hi there! I know I haven’t been posting updates as often as I should have been. We’ve been super busy working on new features. But I wanted to give you a quick heads up on what we’re up to.

Here’s the scoop:
- We’ve been working on this “Refill” feature. It’ll let admins turn on and off refills for services and their clients can use it to ask for refills for their orders. We’re expecting it to be ready by the end of this month.
- We’ve also been working on updating the User API Documentation. We’ve given it a new look and added some new methods. This will make it easier for developers and other panels to understand the API and connect to our clients. We’re planning to release it along with the Refill feature.
- We've been working on making the platform faster (especially on mobiles), expect to see results very soon
- We’ve been working on fixing bugs and making improvements all the time. We want to make sure our platform is reliable and stable.

Oh, and guess what? We’ve got over 10 clients and beta testers (that’s more than 1% of our goal!). We’re so grateful to everyone who’s been helping us out. BHW has been a huge help too.

We’re also planning to launch a new BHW marketplace thread by the end of this month or early next month. Stay tuned!
 
Update
We launched our BHW Marketplace today!
Thanks for everyone supporting us so far!

Looking forward to our journey ahead ;)
 
Update

We’ve rolled out new features to make managing your SMM platform rentals on ProPanel.io even smoother:
  • Refill Option: Request refills for orders when enabled by admins, giving you more control over your services.
  • New API Methods: Programmatically request refills with new API support, streamlining automation.
  • Redesigned API Docs: Explore our updated, developer-friendly API documentation for easier integration with your panel.
These updates are live now to help you work more efficiently. Share your thoughts with us!
 

Status update: honest take on our ProPanel journey. We Need Your Thoughts​

Hey BHW,
It has been a while since we last gave an update, so here it is:

We are currently struggling, and there is one big issue at the core of it:
The market feels completely uncooperative and very hard to talk to.
We have had a decent number of signups and panels created on our platform. But there is the catch:
- Most users give up after 2–3 days
- Some already use competitors and only created a panel out of curiosity
- Very few turn into paying customers

Coming from a third-world country (like many of you here) we left stable jobs paying ~€5,000/month(which is good money here) as software engineers to pursue this full-time.
We are confident in our skills: engineering, marketing, entrepreneurship. But we do not want to waste our energy on a market that might be:
- Saturated
- Unmotivated
- Uncooperative

So before continuing development, we did the logical thing: try to talk to prospects, understand their workflows, pain points, etc.

The problem?
> No one wants to talk. And that is a massive red flag...

We have a few questions. Your thoughts really matter:​


1. Is the market saturated?​

We suspect it is. Based on competitor analysis:
- Based on competitor research the market size seems small ( ~3,000–6,000 paying panels )
- The switching cost is high (effort, migration, disruption)
- Even with a better product, users wont switch unless the gain is massive
- Even if we get some of the clients from competition it does not seem like a good long term strategy( red ocean ). We want to differentiate ourselves( find a blue-ocean so to speak )

We could try onboarding total beginners, but that feels like brute-forcing and we are not sure it is worth it when our time and energy might be of better use elsewhere.

2. Why are prospects so uncooperative?​

We are not pitching. We are just trying to understand their business:
- How they run things
- What frustrates them
- What they wish existed
But almost all of them ghost. Are they:
- Paranoid due to the nature of the SMM space?
- Burned by scammy DMs daily?
- Naturally secretive?

Whatever the reason, it is making it hard to build anything valuable.

3. Is the market demoralized or dying?​

We remember this market being more open and dynamic around 7 years ago.
So what changed?
- Platform restrictions?
- Market fatigue?
Or is this just the nature of dealing with low-trust, low-margin markets?

To repeat the core issue:​

> The biggest red flag: the market is uncooperative, and no one wants to talk to us

Our plan​

We will continue trying to talk to prospects for the next few months. If the silence continues, we will likely pivot to a more cooperative and higher-trust market, possibly with a different level of education and pricing tolerance.
We are not giving up and never intend to do so( we are prepared for the hardships that might make us stronger on the way ), we have a strong team, solid SaaS experience, and a real passion for helping people.

But we want to be strategic, not stubborn.
 
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