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Its not always the mistake of Hosting providers

Discussion in 'Web Hosting' started by stromind, May 29, 2019.

  1. stromind

    stromind Jr. VIP Jr. VIP

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    My paths were crossed by an account hosted on my servers, imagine how many domains he is hosting in single account?
    upload_2019-5-29_15-48-22.png

    380+ yes i know we allowed unlimited addon and subdomains, but there is always a fair usage policy.
    Its not always the hosting support is forcing you to upgrade some clients really creates these kind of acts.
     
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  2. Triton91

    Triton91 Regular Member

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    It's not 380+.
    Whenever you add a domain to your cpanel, it'll create a subdomain automatically.
     
  3. Diplomat

    Diplomat Jr. VIP Jr. VIP

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    Disk usage and bandwidth stats look super nice considering the amount of addon domains and subdomains. So I really don't see any problems on that screenshot. Problems start when they reach disk or bandwidth limits.
     
  4. kickthat

    kickthat Jr. VIP Jr. VIP

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    Don't see the issue.

    The reason you would have a fair usage policy is to control usage of disk space and/or bandwidth. He is well within limits on those so I don't see why it's a problem.

    If you don't want someone to have this many add ons then don't allow unlimited.
     
  5. stromind

    stromind Jr. VIP Jr. VIP

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    We dont monitor bandwidth
    But cpu and memory and ep when you have that much of domains you are likely to hit max cpu and ep
     
  6. stromind

    stromind Jr. VIP Jr. VIP

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    Yes right its 200+ actually
     
  7. stromind

    stromind Jr. VIP Jr. VIP

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    Its different on different hosts.
    We usually monitor cpu and concurrent connections with ep and iops.
    Same like you notice you will find nothing wrong but the cpu and connurrent will hit maximum due to that much of hosted domains on same account with same resources. But when you explain this to client he will either move or ask you that you are overselling him.
    The point is when you have that much of domains to host and the sites you should consider proper solution for that.
     
  8. Diplomat

    Diplomat Jr. VIP Jr. VIP

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    That's why you set RAM and CPU (+ IOPS/processes) limits. If dude goes over the limit you can tell them that they are using more resources than allocated to him. You can add limits to your sales page as well so they can see it can't claim later that they didn't know about those limits.
     
  9. stromind

    stromind Jr. VIP Jr. VIP

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    Its been there already but people tends to not Obey.
    My point is customer should also be aware of the fact that its resource abusing. I will share this account resource usage for you to see.
    Its not always the hosting provider people think avid to upgrade
     
  10. kickthat

    kickthat Jr. VIP Jr. VIP

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    So there is no scenario where that many domains is acceptable to you? If that's so then you shouldn't be relying on a fair use policy. You should put a limit in place. Don't blame a customer for trying to get their money's worth.
     
  11. xMASEx

    xMASEx Registered Member

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    As some people have said. Yeah alot of domains. But most of them almost empty.
    Maybe only HTML. So won't be a problem. Some will just be redirects.

    Yeah it looks bad. But his disk usage is so minimal and his bandwidth is not bad at all.

    You can tell him yeah. But I don't think it's that bad.
     
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  12. stromind

    stromind Jr. VIP Jr. VIP

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    what does that mean? you are asking to whom?
     
  13. Stitches and Burns

    Stitches and Burns Jr. VIP Jr. VIP

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    Damn that's one cheap ass guy.
     
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