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Is this legit - cos WTF?

Discussion in 'Adwords' started by Asgard, Sep 16, 2010.

  1. Asgard

    Asgard Newbie

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    'K I've just got a final warning allegedly from Google telling me having reviewed my account history I've been submitting poor quality landing pages and my account is in danger of being deleted.

    I've only opened an account a couple of days ago with a voucher and am only promoting my own website (they approved the friggin ad). The site is my own, original content, and there isn't even an autoresponder on it. The display url goes straight to the home page. WTF?

    Surely this can't be legit? Before I write back and tell them to shove their account up their arse (not profitable anyway). I've just logged on and it says my ads are not shown due to poor quality score'. So it looks legit. Now I'm mad and I'm about to send this to them....

    Is this a joke?

    > In a review of your account history, we
    > found that your account had submitted multiple sites that merited poor
    > landing page quality evaluations. Advertisers that have a history of
    > promoting poor quality landing pages are subject to account-level disabling

    Well that's really remarkable considering I've only just opened the
    account with this one website. Which incidentally is my own product
    store with original content!

    I'm not surprised marketers are moving en masse to Facebook Ads
    and talking of organising a Class Action suit against you. There is
    a fine line between ensuring standards are met and discriminating
    against businesses you don't approve of. You crossed that line a while ago
    and not only is what you are doing unethical, it's actually illegal.

    I note that my ads are now paused and saying 'rarely shown due to low
    quality score'. Hmmm, I wouldn't have thought 6 out of 10 was too bad.
    They weren't showing you fool becauses there wasn't that much search volume.
    The Stop Smoking CD got 2 clicks from 3 impressions even though it was stuck on the second page.

    Please, go ahead and delete my account for whatever moronic reasons
    you make up as you go along. No skin off my nose. Facebook is where it
    is all happening anyway.

    'Don't be evil' my arse. You make Microsoft look like paragons of
    bloody virtue.

    Dickheads.

    Regards


    (btw before I hit send, they won't ban my adsense account too will they?)
     
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  2. Asgard

    Asgard Newbie

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    Oh well, I've done it now. Sent a toned down version which I don't think is unreasonable considering they are messing with my livlihood. Probably burned my bridges but dammit I wasn't going to grovel to them when I've done nothing wrong. Having to worry about their whims all the time is no way to run a business. ******** 'em.

    "
    Dear Google Reviewers

    Is this a joke?

    > In a review of your account history, we
    > found that your account had submitted multiple sites that merited poor
    > landing page quality evaluations. Advertisers that have a history of
    > promoting poor quality landing pages are subject to account-level disabling

    Well that's really remarkable considering I've only just opened the
    account with this one website. Which incidentally is my own product
    store with original content!

    I note that my ads are now paused and saying 'rarely shown due to low
    quality score'. Hmmm, I wouldn't have thought 6 out of 10 was too bad.
    Only one got 4/10 which is a little bizarre as all the keywords were
    related to the home page where I sent my visitors. They were rarely
    showing because there wasn't that much search volume for the term.
    A little tweaking may have fixed that. The Stop Smoking CD got 2 clicks
    from 3 impressions even though it was stuck on the second page.

    If you didn't like my ad you shouldn't have approved it, but there
    is not one thing misleading in it. Charach does indeed charge $5000
    for these sessions when done one-on-one, as mentioned on my site,
    but the digital version are $27. Mentioning that is smart marketing.

    Have you been forced into employing reviewers with 'special needs'?
    Whatever their mental deficiency, they need to take their heads out
    of their asses and start acting as if they have at least one working
    brain cell between them. Their ineptitude is becoming legendary.

    I'm not surprised marketers are moving en masse to Facebook Ads
    and talking of organising a Class Action suit against you. There is
    a fine line between ensuring standards are met and discriminating
    against businesses you don't approve of. You crossed that line a
    while ago and not only is what you are doing unethical, it's actually
    illegal in most countries.

    Please, go ahead and delete my account for whatever moronic reasons
    you make up as you go along. No skin off my nose. Facebook is where
    it's all happening anyway, and you are rapidly becoming yesterdays
    news in relation to traffic.

    'Don't be evil' my arse. You make Microsoft look like paragons of
    bloody virtue."
     
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  3. partymarty4870

    partymarty4870 Elite Member

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    Ballsy - I'll give you that
     
  4. heckler

    heckler Junior Member

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    put an apostrophe in yesterday's

    but yes, bery vallsy... and as for your AdSense, I'm unsure. I think if they banned the account linked to AdWords then it would be banned from other services as well. Not sure though.
     
  5. loclhero

    loclhero Supreme Member

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    Love the Facebook reference. As much as I never even use FB or care to bother with it, I'm still gambling on them taking g00gle out in the long run.
     
  6. Nookie Monster

    Nookie Monster Senior Member

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    I love it ! So what if they rescind the adwords as well. At least you didn't take it like a bitch. :) Then again you just might have shook them up enough to review this complaint. Not too many call them out for such stuff.
     
  7. Hunwarrior

    Hunwarrior Jr. VIP Jr. VIP Premium Member

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    Just made my day with the little guy stands up attitude!
    Hope you will survive this crash.
     
  8. Cnotey

    Cnotey Power Member

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    LMAO, I wish I could see the guy reading that on the other end of the e-mail.
     
  9. Sanitarium

    Sanitarium Regular Member

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    I guess making love to your eyes since you're read
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    In your mind.
    That would definitely make that automated bot they have turn human, just so it could bitch back.
     
  10. Asgard

    Asgard Newbie

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    Haha yeah I wonder if it was automated, coz bloody hell if it's not they are beyond retarded. They said they'd reviewed my account and I'd submitted multiple sites. What..what???

    Yeah I hate Facebook but I hope they really do screw Google. Then hopefully someone will come along and screw Facebook because they are getting too big for their boots too and when they get a big enough slice of the ad network they'll probably start banning people left right and centre.

    Did you read Armand Morins blog about Google banning Adwords accounts for using 3rd Party processors like Clickbank? It's insane! That guy he talks about in the vid is a mate of mine, so I was already mad on his behalf. Won't let me put urls so paste this in:

    armandmorin.com/major-google-issue-affects/

    He was waiting to hear back from G about the official policy, but I'm sure it can't be. It's just the halfwit reviewers interpreting things incorrectly IMO. The comments are interesting - so many people banned and they are whitehats!

    Have to wonder though, if I'd been making a profit from the ads, would I have been quite so snotty with them? :D
     
  11. TheGarden

    TheGarden Registered Member

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    Keep us posted on their response. I'd be very interested to see how this pans out. Good luck and well done for having the balls to stand up to them. Dunno how it'll work out for you though.
     
  12. Asgard

    Asgard Newbie

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    This was an excellent comment by Sylvia Fortin (presumably Michel Fortins missus):

    "The problem as I see it is that Google is mistaking what they "want" to do with what they have the "right" to do. What they "want" to do is only allow "appropriate" advertisers to use their Adwords program. They believe that because they own Google, they should have the right to decide who can and cannot advertise with them.

    The problem is that they are confusing discretion with discrimination.

    Let's compare Google with a local clothing store owner. As a private business, the clothing store owner is allowed to put up a sign that says "No shirt, No shoes, No service". If you want to shop at that store, you'd better be wearing a shirt and shoes (and hopefully pants), or the owner can rightfully boot you out the door and refuse to take your money.

    However, let's say that the owner puts up a sign that says "Must be dressed appropriately to shop here", but doesn't say what that means. When asked, the owner just shrugs and says "you should know, and I don't have to tell you".

    Now, if the owner doesn't like the color of your skin, he/she can simply claim "you aren't dressed appropriately, and we don't want your kind in here anymore". Apparently, Google thinks it is acceptable to be vague about their rules, refuse to answer when you ask "why am I being kicked out", and generally, discriminate against all kinds of websites, simply by using the "you should have known better" excuse.

    There are laws against refusing to serve customers without explanation.

    Aren't there?

    Or am I wrong and common sense and decency have taken a back seat to fear mongering and "business profiling"? "
     
    Last edited: Sep 17, 2010
  13. hitman247

    hitman247 Executive VIP Premium Member

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    Google doesn't like Brits ;)
     
  14. bertbaby

    bertbaby Elite Member

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    Delaing with Google

    Hopefully you haven't sent this blast out yet but it looks like you did.

    Question is do you want to resolve the situation or make a statement? I would in a logical manner refute each of their points with the evidence at hand. Do so even if their heads are up their arses as they say. Start a dialog if possible and being conciliatory in the beginning so you can enter into a negotiation with them, get a named person to work with. Perosnalizing an negotiation is crtical. I have gotten a Google name and worked with that person in the past. Failing that then you engage in the flame wars.

    The other recommendation I would make and I got this from a lawyer friend, is never make a threat unless you are fully committed to following through on it. For example, I would create that FB page, keep it private and then share the content with them. Like they say revenge is a dish best served cold.

    Just my two cents and believe me I have been there. My flames were legendary in my old company, I mean people actually kept my emails but I have learnt from my mistakes. No, I am a smarter person now and presently I am serving up a cold dish of revenge on a local political.
     
  15. gts6

    gts6 Executive VIP

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    it most likely was a real letter from them, they probably mistakenly linked your new adwords account with someone elses. they think they are smart and can link accounts together by ip addresses, or by logging into your account from a computer that someone else may also have logged into their account recently from and some other ways i wont get into. i guess they dont realize most people dont have eternally static ip addresses and they do change ip's lol. ive had newly created accounts banned from them in the same way many times before and received the same letter.