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Is there a problem with ILoveHosting.co.uk / IloveGroup?

Discussion in 'BlackHat Lounge' started by tb303, Dec 5, 2012.

  1. tb303

    tb303 Power Member

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    I have a site hosted IloveHosting.co.uk but its saying account suspended but yet says "active" when i log into the client area.

    They are not responding to support ticket (so far). This is a website i set up for someone as a favour, there's no reason for them to suspend it so have they gone bad or something? Ive got them on my back now as their business email isnt working either for the site (same hosting)

    Anyone else having problems with this host?

    EDIT: Unrelated but googled my problem straight after posting this and this post is #1 in google. Wow BHW thats some fast indexing you get from this site!
     
    Last edited: Dec 5, 2012
  2. Oukast

    Oukast Senior Member

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    Location:
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    OT: Sucks to get your own post #1 on Google doesn't it? Even more than not having anything at all...
     
  3. tb303

    tb303 Power Member

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    update.

    still no response from ILoveHosting.co.uk support yet but I have FTP access back it seems

    seeing lots of strange php files on there now.

    Including r00t-s3c.php. I guess its been hacked. Could do with a response from their support though, not very impressed.
     
  4. Ilovehosting

    Ilovehosting Newbie

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    Hello there,

    Your website was automatically suspended because of insecure scripts. It was unfortunate that we were locked out of our support portal at the time. Please don?t hesitate to email us when you have a problem rather than opening a support ticket.

    Regards,

    iLoveTeam
     
  5. saxgod

    saxgod Regular Member

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    Lol :) The support portal might be running on the same servers and maybe the hacker took over the servers :p
     
  6. Ilovehosting

    Ilovehosting Newbie

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    Our support portal is not hosted on our shared node. It is hosted elsewhere for redundancy and security. Check our twitter for updates.
     
  7. tb303

    tb303 Power Member

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    Well your hosting, mail and client areas are all down right now Your last message on twitter is dated 26 aug??
    https://twitter.com/ILoveHosting (correct?)