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Is he trying to scam me or did someone steal his item??

Discussion in 'Ebay' started by bigcasey123, May 15, 2013.

  1. bigcasey123

    bigcasey123 Regular Member

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    I just received this message "I bought this item from you,and you send me an empty package!!! I want the item that I bought or please send me my money back." I personally package everything myself and i know the item was in it. What do i do? i sent this in reply "Hello, I professionally packaged each envelope myself. The merchandise is not in stock. So the only thing i can tell you is contact usps and inform them about your merchandise was taken out of package. I have to say this is the first time i received a complaint about an empty package and for my best interest i must contact ebay about this. Thank you." So what do i do if he says the package was not open on delivery??
     
  2. 2011nfl

    2011nfl Supreme Member

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    Contact the post office. They should have the weight of the package on record. Surely the item inside didn't weigh 0.0 lbs
     
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  3. manny2513

    manny2513 Junior Member

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    You gotta be careful as some people pull that crap just to have records of email conversation where they can "proof" to paypal that they did approached you first indicating that the package was empty so that they could win the dispute.
     
  4. bigcasey123

    bigcasey123 Regular Member

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    Well i offered him a refund (only a $4 item) but he wants a replacement....i can't send him another one because i only have 2 in stock and i rather sell them to worthy buyers.
     
  5. Herion

    Herion Jr. VIP Jr. VIP Premium Member

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    It's a blackhat method of obtaining refunds off of bought E-bay products, though it is slightly possible that the item was indeed stolen. Contacting USPS is the best solution as mentioned above.
     
  6. 2011nfl

    2011nfl Supreme Member

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    As an extra precaution (on more expensive items) I use my phone and record myself from putting it in the package at the post office all the way until they take it from me to send it.
     
  7. Shaz07

    Shaz07 Registered Member

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    Sounds fishy to me, sounds like he's trying to scam you.
     
  8. bigcasey123

    bigcasey123 Regular Member

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    He said the package was not opened (so it couldn't of been stolen) and i'm 100% sure i shipped it because other wise i would have it with me.
     
  9. 2011nfl

    2011nfl Supreme Member

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    I wouldn't offer a refund, because even though to you it is only $4 it is telling him that stealing is ok...
     
  10. bigcasey123

    bigcasey123 Regular Member

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    Well now he wants me to contact the post office??? if he was stealing wouldn't he just take the refund?? i'm so confused lol.
     
  11. indianagent

    indianagent Regular Member

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    Was this from the USA to USA?
     
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  12. bigcasey123

    bigcasey123 Regular Member

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    Yes it was.
     
  13. 2011nfl

    2011nfl Supreme Member

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    It could be just a big show to make his story look more believable.
     
  14. indianagent

    indianagent Regular Member

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    Then it's a scam for sure. He may leave a negative feedback but try to contact eBay about it.
     
  15. bigcasey123

    bigcasey123 Regular Member

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    I wish he would just take the refund because it would be a less hassle...now i know when i ship a item to take a picture of it in front of the package and shipping label.
     
  16. 2011nfl

    2011nfl Supreme Member

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    I use video. I record from start to finish (even the address on the box)
     
  17. indianagent

    indianagent Regular Member

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    Too much of a hassle. Just have a tracking number.
     
  18. bigcasey123

    bigcasey123 Regular Member

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    NFL you live in TX go beat him up for me xD


    @indianagent
    I do have a tracking number but that won't help since he said the item wasn't in the package.
     
  19. HostStage

    HostStage Jr. VIP Jr. VIP Premium Member UnGagged Attendee

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    That's not black hat, that's mishonesty and a theft, in the case it is done in the purpose to get a refund or a 2nd item.
     
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  20. 2011nfl

    2011nfl Supreme Member

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    Tracking number doesn't prove that the item was in the box