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Instagram Bug, Help me guys

Discussion in 'Instagram' started by Kostas007, Jun 17, 2019.

  1. Kostas007

    Kostas007 Jr. VIP Jr. VIP

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    Hello guys, I hope you're doing well. :)

    I really need help from someone that is experienced with instagram, basically my issue is:

    I tried connecting to my personal instagram account from my usual mobile device and it gave me a pop up "my city,my country" , It was you? , if it wasn't you then change password.

    I clicked 'it was me" because it happen every once in a while in general.

    After that it send me 6 digits verification code to my email to verify. I typed the 6 digits and it gives me error "wrong code please type the correct code"

    then I requested a new 6 digits code and I'm typing this and it says again wrong password xD?? I tried more than 10 times last two days but not luck.

    What I did so far:
    • clear cache, install , uninstall instagram app. Changed my password, Nothing worked
    • I contacted instagram support but 2 days now they are ignoring me.

    The error it's called "challenge_required" I think , I think it's a loop but it's in my personal account with my face, never botted or something.

    I'll appreciate any ideas or tips :D
     
  2. perrymason

    perrymason Jr. VIP Jr. VIP

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    • Thanks Thanks x 1
  3. amber dsuza

    amber dsuza BANNED BANNED

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    try to log in via instagram website.

    and is your insta account linked with fb or not ?
     
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  4. legion85

    legion85 Jr. VIP Jr. VIP

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    I had a similar problem. I had to login via web on another IP. There I had to confirm, get a text message and it worked afterwards. If you're out of options, try this method.
     
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  5. majdi107

    majdi107 Jr. VIP Jr. VIP

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    Let it rest for 2 days
    this solve the problem most of the time
     
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  6. Kostas007

    Kostas007 Jr. VIP Jr. VIP

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    Thank you very much guys for the replies.
    My account is not connected with fb unfortunately, I could do login via fb if I had that but nice idea. I tried from instagram website in pc but not working

    It didn't worked for me but I will let it rest then for few days and change IP to see if it will work.
    I will let it rest thanks :)