Insider Spy Service For Facebook & Google Ads. Get Access to Competitor Ad Settings Now!

SpyLead said:
This client received a full and thorough competitor analysis for Google in video format, which was agreed upon before the purchase.

The thing is, the advertising account contained more than a million keywords. To record a video of all of them, it would take us several lifetimes, maybe even a couple of millennia! Since we lack an export format (which the client knew), we selected the most popular keywords and kindly provided them.

Our team even accommodated his unexpected requests and provided all additional information for the order.

But then the fun began!

Despite the provided data, the client suddenly decided he needed more. As professionals, we decided to compromise: we offered a special discount and were even ready to gift FB SPY. The client agreed but then disappeared and reappeared two months later, saying he had changed his mind and causing a ruckus.

The moral of this story is that even in the business world, there are those who can't make up their minds, but our task is to remain professional, flexible, and ready to compromise. Discounts and gifts always remain pleasant bonuses for those who appreciate our work.

And by the way, in honor of this occasion, we are announcing a special offer: a 30% discount on Google SPY for 24 hours!
Click to expand...


Advertising account did not contain million keywords - these were search terms.

For those that are not familiar with Google Ads, like this reseller, you bet on keywords, and google matches search terms to keywords. One keyword in the account may match 100s+ of search terms. Seller does not know the difference and I had to provide a video and text instructions.

I literally screenshotted from his own sample he sent me - yes, things that were in the sample were NOT included in the report. Bait and switch.

Even though here seller claims the report was complete he admitted that it was incomplete and decided to fix the issue with his supplier.

When his supplier refused to fix, he told me I had to pay more so he could buy from another supplier.

I am waiting for the arbitration thread to go live and will link it here for all to judge it by themselves.


PS: There are other sellers in the market that sells FB spy for half the price of what he sells it for.

He offered me 1 gift fb spy (worth 200-300$ today), for my 700$ order. That's his "compromise".
 
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GreenBird said:
Advertising account did not contain million keywords - these were search terms.

For those that are not familiar with Google Ads, like this reseller, you bet on keywords, and google matches search terms to keywords. One keyword in the account may match 100s+ of search terms. Seller does not know the difference and I had to provide a video and text instructions.

I literally screenshotted from his own sample he sent me - yes, things that were in the sample were NOT included in the report. Bait and switch.

Even though here seller claims the report was complete he admitted that it was incomplete and decided to fix the issue with his supplier.

When his supplier refused to fix, he told me I had to pay more so he could buy from another supplier.

I am waiting for the arbitration thread to go live and will link it here for all to judge it by themselves.


PS: There are other sellers in the market that sells FB spy for half the price of what he sells it for.

He offered me 1 gift fb spy (worth 200-300$ today), for my 700$ order. That's his "compromise".
Click to expand...
As the saying goes, man proposes, but Google Ads disposes. Our esteemed client seems to have gotten lost in the thickets of advertising terms and is now trying to start a dispute that looks more like a misunderstanding than a serious issue.

So, to the point. The client did not specify his preferences or ask about technical possibilities in advance, so he received the usual spy report. Realizing his mistake, the client started to make demands and argue a clearly losing position.

Now, about the complaint regarding our report. We honestly sent a sample with keywords, and everything was clear — we technically can't cover all the keywords. The client did not specify his preferences in advance and is now accusing us of "bait and switch." Of course, we did our best and added the top keywords, but as the saying goes, "if you want the best, be ready for the worst."

Regarding compromises, here we have a real circus. We offered a gift — a free FB SPY and the possibility of a discount on the Google order. The client first agreed, then changed his mind. How can you please someone like that?

So, a few points for clarity:

1. We did not refuse to solve the problem — we made additional materials and offered a compromise. But our dear friend first agreed, then changed his mind.

2. Additional payment was required because the service was with another insider. If we had known the client's preferences in advance, we would have contacted him right away. But the client seems to be confused by the very fact of the request. He received more than he expected and is still dissatisfied.

3. The client is trying to belittle our knowledge of Google Ads. But this in no way proves his point. Our other clients clearly formulate their requirements and even record video examples. That’s why they get what they want. Our client, however, simply sent a link without any requirements and now wants to prove that I should have read his mind. We have evidence in the form of correspondence, so keep that in mind, dear client.

Wishes spoken aloud are always better fulfilled.
 
SpyLead said:
As the saying goes, man proposes, but Google Ads disposes. Our esteemed client seems to have gotten lost in the thickets of advertising terms and is now trying to start a dispute that looks more like a misunderstanding than a serious issue.

So, to the point. The client did not specify his preferences or ask about technical possibilities in advance, so he received the usual spy report. Realizing his mistake, the client started to make demands and argue a clearly losing position.

Now, about the complaint regarding our report. We honestly sent a sample with keywords, and everything was clear — we technically can't cover all the keywords. The client did not specify his preferences in advance and is now accusing us of "bait and switch." Of course, we did our best and added the top keywords, but as the saying goes, "if you want the best, be ready for the worst."

Regarding compromises, here we have a real circus. We offered a gift — a free FB SPY and the possibility of a discount on the Google order. The client first agreed, then changed his mind. How can you please someone like that?

So, a few points for clarity:

1. We did not refuse to solve the problem — we made additional materials and offered a compromise. But our dear friend first agreed, then changed his mind.

2. Additional payment was required because the service was with another insider. If we had known the client's preferences in advance, we would have contacted him right away. But the client seems to be confused by the very fact of the request. He received more than he expected and is still dissatisfied.

3. The client is trying to belittle our knowledge of Google Ads. But this in no way proves his point. Our other clients clearly formulate their requirements and even record video examples. That’s why they get what they want. Our client, however, simply sent a link without any requirements and now wants to prove that I should have read his mind. We have evidence in the form of correspondence, so keep that in mind, dear client.

Wishes spoken aloud are always better fulfilled.
Click to expand...


Everything I've asked for was included in the sample report given to me by the seller.

He did NOT provide what the sample included
 
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