It seems to me that there's a disproportionate of threads in the shitlist where the person being accused disappearing without completing what was paid for blames one of those things for the problem. If you were to take it at face value there is enough of a sampling to determine that providing services must have a higher ratio of serious family problems, illnesses, and funerals occur at a very high frequency. I don't mean to make light of serious problems, and for anyone that actually is dealing with things like that, I really feel for you. But when things go wrong in a business deal and someone is reported in the shitlist, it's quite suspicious that over 90% of the time some such serious thing is claimed to be the cause. I'm just sayin'.... :saeek: Look if you screw up and don't do a service someone paid you for, don't come up with lame excuses like that. If it's bullshit then it's actually pretty offensive. If it's real then it really isn't an excuse for not doing the right thing and taking care of your customer now. If you screw up for whatever reason, then be accountable for your actions. Give a refund or whatever else needs to be done to resolve the problem.