What I mean is - if my domain is sending email through a 3rd party, lets say its constant contact - who takes the hit for spam complaints? Is it me because the email has my name on it - or is it the server from which the email was sent? Also, how 'bad' do you have to be to get blacklisted? Like if you got say 15 complaints from 1,000 emails - is that enought to get a blacklist or is that just mickey mouse numbers? I am thinking to get truly blacklisted by Google youd have to have many more complaints than just '15' or am i wrong? Thanks!!