Folks, If you have reseller hosting, your own private label hosting company or simply provide paid hosting services, what do you do for customer support? With such services, you are essentially the CEO, the owner, operator, support staff, account/finance manager..etc. Why did this question arise? I understand that Host*gator does not provide support to customers of their reseller hosting clients (i.e. the customers of Host*gator's customers). It is important to be available, I figure but not have to be so available that you're operating a 24/7 support service, moderating a support forum and answering support cases like a typical hosting company would. Thanks, folks. Cheerio.