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I want to expand on eBay - but I don't want to do the work. How do I outsource locally?

Discussion in 'Ebay' started by krzysiekz, Nov 30, 2010.

  1. krzysiekz

    krzysiekz Senior Member

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    Hi guys,

    I'm really hoping this thread can develop into a constructive one.

    I am currently doing eBay and am selling several products. I know I can import more products that will likely make me some money, but I just don't have the time to camp on my PC all day and answer emails, and so on.

    So I thought, if I could hire someone to do work for me it would be much better. I could tell them to do all of the answering of emails, packing of items and sending items off on my behalf.

    I just don't really know the specifics of how it would work?

    Where would I find the person? What would I tell them? What would I pay them?

    How would i make sure they're doing good work?

    How do I make sure they keep my customers happy?

    There is a lot to ask.... but also a lot to gain if it works?
     
  2. xfernanx

    xfernanx BANNED BANNED

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    My advices :p

    Where would I find the person?
    Try setting up and ad on a local news paper or on super market ads board

    What would I tell them?
    Do a couple of interviews, when you think you have found the right person
    tell me to drop by a few hours to your house and explain him/her the basics
    and let him/her answers some email and pack some items...

    What would I pay them?
    Make some kind of chart of how much are you investing
    and your profit!
    After that think about the quality of work you want to get
    a good paid employer always works happy

    How would i make sure they're doing good work?
    Send fake emails and order something in behalf of a customer to test him/her

    How do I make sure they keep my customers happy?
    ^ Read Above plus How he talks and acts during the interview will tell alot
    about how he might treat the customers

    :)
     
  3. krzysiekz

    krzysiekz Senior Member

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    Great help so far. Some good points too! Thanks given!

    If anyone else has some input, perhaps has done this themselves, feel free to chime in, too!

    My main worry is also, where do they work from? My house, or their house? Their house is better for them, as there isn't always a question to answer or reply to.. so they don't have tobe on the PC for X amount of hours straight, they can be on and off... just not sure how to approach it all?
     
  4. eBayMafia

    eBayMafia BANNED BANNED

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    Find a part time assistant on Craigslist. If they are using CL, they are likely to be able to use eBay.

    When paying for work, the easier the work the lower you can pay. If you want someone who can just respond on eBay, I would probably give $200/mo as people could do it from their home. If you wanted someone to upload items, respond to questions, pick and pack items, and you want to sit back and do minor things (which is really what I suggest) then I would look at probably $800-1200/mo depending on the actual workload. With it being eBay, I recommend hiring them as an Independent Contractor.
     
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  5. krzysiekz

    krzysiekz Senior Member

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    Thanks for chiming in eBayMafia.

    Well, yes, the second option is definitely the one I do prefer. Responding to the emails isn't so bad, and I wouldn't just want to hire someone for that part as I want more free time for other projects - but at the same time, don't want to abandon the things I know work to make money on eBay. I just don't have the time to do both, that's all.

    I would actually want someone who is just going to reply to emails, eBay messages and basically pack and post items. I would re-upload the listings when needed (or I guess they could too, I just wouldn't want them to mess it up). So all they are doing is replying to emails, and packing/posting items.

    I just don't know, should they work at my house (since they are doing packing and posting too) or should I get someone local, and drop them off some items every now and then, like a weeks supply of items or something? Then they can tell me when it's running low?

    I was also thinking along the lines of $300 a week, so approx. $1200 a month. I was initially going to pay them like $15.00 per hour, but in the end, that's kind of silly as we all know with eBay, unless you're selling hundreds of thousands of items, you're likely not consistently going to be getting questions. The questions I receive are fairly spaced out usually, so they wouldn't need to be sitting there for hours on end - they can do it in their own time. Which is something I personally think people would love, I mean, an extra $300 per week to answer emails and post items but doing it in your own time frame (sort of) would probably be good for people.

    However, sometimes they would need to send 20-30 items a day (smaller items) and I am not sure if they would be happy packing this for $300 per week. All in all, it wouldn't take more than 1.5hrs to pack all of that, from my experience and knowing what the items are.
     
  6. NysFinest

    NysFinest Newbie

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    Hey You wouldnt happen to to be in ny would you....lol
     
  7. eBayMafia

    eBayMafia BANNED BANNED

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    Yeah, but you have to remember that the majority of people in the U.S. bust their asses for a lot less than 15 or even 12 bucks an hours. I used to think like you too, that I wasn't paying a person a fair enough wage based on the difficulty of their work but there are college educated people who spent close to $80,000 for a degree out there making less than $14 an hour and have to deal with crazy responsibility. So, paying someone $900/mo for the type of work your talking about would be a godsend.

    As far as where they are work, you are either going to pay them under the table and find a way to cover the expense and have them work in your house, or you can go legit and have them work from their own home or you go rent a tiny $200/mo office and cram all of your stuff in their and actually do payroll. Dropping items off is bad news, and I know from experience because I thought I could do this method by dropping my stuff off at a local business whom were going to act almost as trading assistants. Vendio and Auctivia can also handle your inventory management to tell when you are low on inventory.
     
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  8. krzysiekz

    krzysiekz Senior Member

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    Hi there, for the poster who asked and also for general reference, I am from Australia and not the US but I believe most things discussed here will still apply regardless.

    I definitely think I want to go legit with this, as I most certainly want to deduct my expense for hiring someone from my profit. I really wouldn't want to have to try and make up the cost else where. Plus, $900 - $1200 per month extra profit is about $12,000 per year extra that I would have to count as 'profit' and pay TAX on, I would much rather claim it as an expense.

    See, I wouldn't want them to work at my house because it would be kind of awkward, plus my house is not so big... there really isn't a spare room I can give them for their work.. so it's either at their house really, or in an office. I kind of like the idea of an office better, though. I mean, I could put some stuff in there (not even all - just enough) and install some good door locks and alarm system and then have it all in there, and they must go in to work and do the work there.

    I think that might be the best option, but I can see renting an office would be expensive. I am not sure where to just rent 1 little room out, though. But I think it is a great idea to be honest, as it draws a line for the worker that they MUST do the work, whereas if they are at home, they might take it a little too 'lightly'.
     
  9. eBayMafia

    eBayMafia BANNED BANNED

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    You will be surprised at what you can find. Most office buildings that lease out space often have one small area that nobody seems to want. I first rented out an old beauty salon that wasn't big enough for retail but was too dated to be a salon again, but more than good enough to be an office. Only changed I even made were laying down commercial carpet I found discounted and painted the walls. I remember paying $300/mo + utilities which are lower than normal, and it was totally worth it.

    Also, don't hire a woman as your first employee. ;)
     
  10. flipstyle

    flipstyle Junior Member

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    lol.

    if you were local I'd do all that for you for 1200 a month happily. I'd say that's a pretty fair price though, seeing as though that's pretty much part time work (answering emails/etc is sporatic and not constant intensive labor)

    best of luck with your search
     
  11. xhanuman

    xhanuman Junior Member

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    the other thing you'd have to consider is if they will overstep and borrow all of your niche products/ideas on the side becoming your competitor. Finding where to buy they stuff can only take so long when someone is motivated... perhaps a simple agreement on paper would suffice with some reasonable time frame.
     
  12. krzysiekz

    krzysiekz Senior Member

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    eBay, why not a female as my first worker? I was actually thinking maybe to get a female as she may be less willing to actually steal my ideas and items? (Pretty much exactly what xhanuman said)

    To try and make sure they don't copy me, they would not have access to anything other than eBay and a personal email linked to eBay. They would not know how much stock I have completely, they wouldn't know where I get it from, or How I ship it, or how much it costs me or how I pay, etc. But I mean, if someone sees I am selling a lot of one item.... they might just think about getting it themselves - which is a problem, I think?
     
  13. angelas111

    angelas111 Jr. VIP Jr. VIP

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    you need to find someone who is older, honest and a little lazy. they will be happy to be getting a paycheck. a young kid who is highly motivated will be more inclined to steal your idea.
     
  14. krzysiekz

    krzysiekz Senior Member

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    Yeah, pretty good point there about getting someone older. I was actually thinking younger, but now that you mentioned it, it is making more sense to get someone 'older' ish. But in terms of a male instead of female, any good reasoning? I would think (more like, assume) a female to be a little more obedient and do a good job? But who knows..
     
  15. Gonefast

    Gonefast Newbie

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    Im curious to know if someone was to be looking to do such job for a store or a power user on ebay where could they look for. In other words where can I find someone locally to do this job for.
     
  16. Kazi_Haque

    Kazi_Haque Regular Member

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    Hi krzysiekz,

    i am living in Melbourne. let me know if you are interested to do work on behalf of you. :)

    i tried to sent you PM but i think it failed coz not enough post.
     
  17. krzysiekz

    krzysiekz Senior Member

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    Hi Kazi,

    That is so weird. You have 13 posts! Yet I still found your PM and I replied! :)
     
  18. titties420

    titties420 Registered Member

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    how much u wanna pay me?
     
  19. JohnGult

    JohnGult BANNED BANNED

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    What's your profit margin? If you have a high enough margin, you could just drop your product(s) off at a eBay Selling Agent. They handle EVERYTHING and give you money once your item sells. It doesn't get any simpler, but they will take about 30% of the cash... If you make enough money off of the product(s), it may be worth it.
    This is like, outsourcing the entire process.