Okay so I just get into the office, I am a webmaster for a local motorcycle dealer. AND after constant data that I review from Google analytics and C/L ad tracker I am seeing that C/L is producing the most amount of traffic to mysite. So the other day I clicked on a Google Adwords Advertisement for selling your car for cash. It brought me to a live chat system and the rep on the other side was a real person, and there was no wait time with direct answers. So What I am thinking is find out how to get a chat system. With an embeddable "Chat Now" button inside of my craigslist ad, that will allow customers to chat with a rep in real time via C/L. Any input on this guys? Thanks!!