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I Think Amazon Screwed Me

Discussion in 'Other Affiliate Programs' started by Pofecker, Jun 2, 2008.

  1. Pofecker

    Pofecker Senior Member Premium Member

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    I've been an Amazon Affiliate for awhile now, just haven't done much sales to date. So a few weeks ago I was at a friends house and he needed a bark collar for his dog. We found one on Amazon for a decent price, so I had him goto my "dog niche" site and use my affiliate link to purchase it. So a few days go by and Amazon shows the click, shows it shipped, then vanishes completely.

    My friend got his product over a week ago and I still I see nothing listed in any report of it ever happening. I know my friend had my link because it showed up in the affiliate report after a few days and I also had him delete his cookies before visiting my site just in case. If I had not checked my account, I would have never known it happened at all.

    Anyone had any similar experiences with Amazon?
     
  2. ximscreamingx

    ximscreamingx Power Member

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    Does your friend use IE for a browser?
     
  3. feucos

    feucos Newbie

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    what do u mean ? does browser make difference ... if yes that could be a tragedy
     
  4. Pofecker

    Pofecker Senior Member Premium Member

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    He used FireFox, I even checked to make sure he had my cookie. Like I said, it showed up on my report a day or two after he purchased the product. Then, it vanished.
     
  5. circa

    circa Newbie

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    Hmm, thats pretty messed up. You should really get the order information from your friend and then contact amazon and see whats up.
     
  6. Pofecker

    Pofecker Senior Member Premium Member

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    Yah, I probably will do just that. Luckly for me it was only a $50 purchase. :(
     
  7. partner

    partner Registered Member Premium Member

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    Besides confronting Amazon, you may want to try to replicate the situation, documenting it with screenshots. Maybe your friend can purchase a cheap product through one of your links just to try?

    I've done something similar once with Clickbank, and found (and got confirmed by Clickbank!) that, at that time, European affiliate cookies were NOT set.
     
  8. ximscreamingx

    ximscreamingx Power Member

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    IE7 Has been dropping 3rd party cookies lately...
     
  9. boomboomer

    boomboomer Executive VIP

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    In this case, any browser would store cookies unless the user has set the security levels insanely high. Also, Pofecker seems to have seen the update which later vanished ...
     
  10. ximscreamingx

    ximscreamingx Power Member

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    Maybe Amazon is letting EPN do their tracking then... lol

    I was wondering whether IE7 rejects the cookie outright, or if it only preserves certain info on it.

    Still trying to figure out the EPN custom campaign thing.. thats all

     
  11. Pofecker

    Pofecker Senior Member Premium Member

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    Indeed, the click registered, later it showed "Total items shipped 1" and "Ordered items 1", then gone completely. It's like it never happened. No clicks, no nothing at all.

    Before ordering... I had my friend clear his cookies, hit my link, then made sure that he had the cookie stored (In FireFox under options/Show Cookies). I literally sat over his shoulder while he did it. I just can't explain it.
     
  12. partner

    partner Registered Member Premium Member

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    I still wonder if it's replicatable. If it is, it's definitely a problem. If it's not, it may have been a hiccup.

    Usually an application is programmed with application controls and such, so that it will detect if it saves a file while it's being written to by another app. But sometimes things like these are NOT detected due to network hiccups and such. It only needs one damaged datapackage to foul things up.
     
  13. bizcredit

    bizcredit Power Member

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    Cookies have nothing to do with this, it showed up in stats, its his sale. End of that part of story.

    Now..
    only options left.

    1. Amazon just likes to cheat people
    2. Amazon had reason to believe you were trying to defraud them with cookie stuffing, or any other way
    3. Your friend returned the item, or did a chargeback.

    only way to know is to ask and find out, dont mention your friend, mention the sale you noticed in stats that disappared. if Amazon says it was refunded order, etc get your friends info to back you up and sue Amazon. Find a lawyer who does class action lawsuits and bring his "proof" to him. Dont pay him, get him to pay you a % of the badass class action this could be suing affiliate programs for fraud.
     
  14. mikie46

    mikie46 Jr. VIP Jr. VIP

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    Amazon is nothing but a huge RESELLER themselves. No wonder they cant extend a decent commission percent. I would never dream of pushing anything Amazon. If you want to make pennies on a dollar go ahead and push their reseller products. Unless its 50% commission i don't sell it. Its how i make money, plain and simple.
     
  15. gkgk11

    gkgk11 BANNED BANNED

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    true..amazon commisions are so low..its almost worthless to promote them
     
  16. eponus

    eponus Registered Member

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    I totally thought the same thing once upon a time until I realized that the default Amazon affiliate sales view is "yesterday"; I had to go into the earnings report and select a longer time frame to see my sales.

    Then again, I'm a noob and you're probably not... but for what it's worth, maybe this info will help someone.
     
  17. izzamaney

    izzamaney Newbie

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    has anyone else had this experience with amazon?

    It'd be suprising to find out they're doing blatant stealing from affiliates considering how big of a name amazon is
     
  18. valwardon

    valwardon BANNED BANNED

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    I personaly have had Ipods disapear . i have read stories on there forums about others complaing about that exact same thing. But amazon will give you some lame excuse like you accessed your acc through that IP or something stupid they always do . Just search tehre forums that they never answer or moderate .
     
  19. ultimatium1

    ultimatium1 Junior Member

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    Hey can anybody help me, I have put some amazon products on my site,(right side homepage) but when I am looking for cookies there is no amazon cookie set.
    My URL is here, http://dbzepisode.org
    Please can someone let me know so that I dont waste weeks of advertising on something I wont get paid for.

    Thanks
     
  20. Chamdi

    Chamdi Registered Member

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    Check the report dates. The dates cause confusion normally.