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i ordered expired domain from godaddy but still not get it

Discussion in 'Black Hat SEO' started by carcamera, Aug 7, 2016.

  1. carcamera

    carcamera Regular Member

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    i ordered 1 expired domain from godaddy domain auctions service, but has aleady 3 days, i still not get it
    but godaddy has charged my money, i want to know
    1. when could i get my domain? how much time godaddy could deal with this transaction?
    2. if i cannot get domain , could i ask godaddy refund me? i see somebody said it's hard to get money back.
    3. where is the custom service? i only find their phone number, does they has email or online custom service? [i cannot find it, so i ask you here]
    is there someone could help me? it's the first time i use this service
    thank you very much
     
  2. nikita12

    nikita12 Jr. VIP Jr. VIP

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    I am assuming this was an expired domain auction.

    After you have won the domain, as long as the original owner does not renew the domain, GoDaddy will push it to your account in two weeks. If the original owner does renew it, you will get a complete refund for the domain.

    https://in.godaddy.com/help/winning-expiring-domain-name-auctions-919
     
  3. agent-x

    agent-x Junior Member

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    I think it's 7 days, not two weeks. Godaddy should have explained this to you when you won the auction, did you not see this explained anywhere?
     
  4. pelangi

    pelangi Regular Member

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    tell us, is it expiring domain or was expired?
     
  5. CenTex Hosting

    CenTex Hosting Jr. VIP Jr. VIP

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    On avg its like 7 days but on the site somewhere it says it can take up to like 21 days. I had picked one up before and it took like 16 days before i got it.
     
  6. LatteGrande

    LatteGrande Jr. VIP Jr. VIP Premium Member

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    It usually takes a week or so. Don't worry you're not gonna lose it.

    You can chat with them by the way. Depends on their agents work time.
     
  7. jackteam

    jackteam Jr. VIP Jr. VIP

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    If it is expired domain means, it will be added to your account as soon as they received your money. If not just make a call and ask what happened on their side. Due to their database error they may not be received your money.

    Goddady Toll free number : 18001210111

    This is call free number. Just contact their customer support member, They will fix your problem within 15 minutes. Let me know once the problem fixed and share what they did here. Other newbies will be helped by your post.