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i need to confirm my mail for posting(2 times this week)

Discussion in 'Forum Suggestions & Feedback' started by forethan, May 31, 2016.

  1. forethan

    forethan Regular Member

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    . Attempts to send emails to [email protected] have failed. Please update your email.
    Update your contact details

    IT's been 2 times this week that the forum ask me that.
    My mail was already confirm!
    And after that, ive got a lot of mail from bhw.

    What's the problem? Could you fix it?
     
  2. Diamond Damien

    Diamond Damien Owner BlackHatWorld Staff Member Jr. VIP

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    Checking the mail queue. The mail BHW is sending you is bouncing. When this happens the forum will ask you to confirm your mail so it can continue to send mail. If you can't receive your mail the forum now assumes your email account has been closed and therefore your account is invalid (as bhw requires a valid email address). The mail you're receiving (again looking at the queues) relates to threads your subscribed to. This can be managed user your account - alert preferences.
     
    • Thanks Thanks x 1
  3. forethan

    forethan Regular Member

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    I'm back with the problem!
    I must play with two different mail because i must upgrade my contact details two times per week and it's very annoying. Could you fix this bugs?
     
  4. Diamond Damien

    Diamond Damien Owner BlackHatWorld Staff Member Jr. VIP

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    You're using the same mail provider for both email addresses free.fr when a mail provider is bouncing try a new one. Gmail works very well. Then contact your old provider, in your case free.fr and request they deliver mail from services you sign up to / request a white listing. We will contact from our side at the same time but typically this takes weeks with the slower providers. The majority of our members are on gmail and it works without problems.
     
  5. forethan

    forethan Regular Member

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    Ok thanks. I will follow you advice.