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I need an email server expert to help me with my deliverability

Discussion in 'Hire a Freelancer' started by seochris96, Mar 27, 2013.

  1. seochris96

    seochris96 Regular Member

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    I have a VPS with WHM/Cpanel that I host all of my clients' sites on. I use the standard WHM EXIM mail server. We've built the IP address reputation up to a 99 on senderscore.org and gotten us removed from all blacklists. However, I still get rejects from about 1 in 10 mail servers claiming we have a poor MTA reputation.

    Unfortunately, I don't think I can setup a proper RDNS record because the IP address belongs to my vps provider. Also, gmail keeps sending us to spam folder.

    Any advice, suggestions, experts that can help?
     
  2. dataengineer

    dataengineer Newbie

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    If its managed, your host should take care of this matter
     
  3. kuzmanin

    kuzmanin Regular Member

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    You should get separate IP for your domain where mass email is sent
    Then reverse DNS the ip to your domain - that usually is made from hosting control panel
     
  4. seochris96

    seochris96 Regular Member

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    See, I'm not exactly sure how to do this. Email servers isn't something I have a lot of experience with.
     
  5. mrankin

    mrankin Jr. VIP Jr. VIP Premium Member

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    RDNS is okay, but SPF is more important - have you an SPF record setup for each of the domains? If not, get onto it :)
     
  6. seochris96

    seochris96 Regular Member

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    Of course. I have SPF and DKIM installed. And like I said, I've built the reputation up to a 99 on senderscore, which is pretty much the best you can get. Additionally, I have matching A records for my dns servers, which also share the same ip as my mail server. From what I can see, we've been cleared from all blacklists. I could always try and purchase a whitelisting, but I feel that I shouldn't have to.

    For some reason google keeps sending initial emails to spam, and about 1 in 10 mail servers says we have a low reputation. Granted, someone did spam from the IP 3 years ago, but I had hoped that would be fixed by now.
     
  7. EagleRose

    EagleRose Jr. VIP Jr. VIP Premium Member

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    Not all servers check the white-listing agencies on a regular bases and certainly not all check just senderscore. There are several Whitelisting agencies that will cost you nothing to get on. Aside from getting on the whitelisting agencies, you also need to get on the Feed Back Loop for all major ISP's if they have one.

    All of this takes time, mostly months of time, especially if you IP has been tarnished in the past.
     
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  8. seochris96

    seochris96 Regular Member

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    Can you list some of these whitelisting agencies you're referring to?