Currently i sold couple of brands products. But some of my customers not like it even though i added statement on my website that item is refurbished.. So then he threatened to lodge a complaint to company Then i got an email "We needs your cooperation in order to try to prevent the further distribution of counterfeit goods in the United States . If you do not cooperate, we will consider pursuing legal action. Please contact me as soon as possible with your assurances that you will stop selling counterfeit goods, and with any and all information that you have regarding these products. I look forward to hearing from you as soon as possible, but in any event in no more than three days from the date of this message."