I Can't Transfer My Scrapebox License

makeitrain85

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I bought Scrapebox a year ago, been using it on my computer until my 3 years old computer broke down about a month ago. I bought a new computer and try to Activate my Scrapebox software but it took forever for them to check on it. It has been 7 DAYS. I resumit my information about 3 times, Send a Ticket and even email ... still no response.

Anybody know how to get in touch with these guys?
 

makeitrain85

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This drove me nuts, why everybody gets the goods and I get the bad news?
 

loveBHseo

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I just transferred SB 3 days ago to a new power machine? It took a few hours and one email. They didn't immediately reply to the email I sent, they just activated things, and then sent me a transfer complete email a few hours later.

I would check to see if your paypal transaction ID was correct. They may have just ignored you if you sent them an email with no match to what they have in their database. But, that is only a guess they have been nothing but helpful and I would suspect that they would send you a reply with something along the lines of your transaction ID is incorrect.


Best of Luck and check their thread here on BHW
The last time I also did a transfer SB sat dormant on a computer for almost 2 years. They had my transaction ID and did it also within about 5 hours.
 

Aneekalam

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I am also having the same issue, My 2 license are not working and no response from them. :(
 

loswarrior

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That seems unusual to me. Every time I have changed my license, it is done within a few hours, and it has been changed a lot! Maybe, try deleting scrapebox completely and going through the process again. If that fails or you have done that, as someone has said already, ask on the official thread.
 

simey69

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I have to say that I've never had a problem transferring.
Sometimes as little as within the hour, other times longer, but always been within 24hrs

As mentioned above, check that you have used the right reg details - email and paypal transaction info.

Si
 
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