I can't change my username

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Elchavo

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bhw i contacted support I sent an e-mail to the support section, I did everything, but my ticket suddenly disappears, why is this happening?
 

TheMarquis

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bhw i contacted support I sent an e-mail to the support section, I did everything, but my ticket suddenly disappears, why is this happening?
If you contacted the support team, you have to be patient. They'll solve it soon.
Cheers!
 

shandar

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They will catch you definitely but they never miss any queries. Have patience mate.
 

PHPInjected

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You've gotta give them some time. What happens is that the queries get backed up and it takes some time to sift through the debris & excess requests.

They'll handle it, they're usually pretty good about it.
 

Elchavo

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I wish I was owed a reply in 2-3 hours ;(
Some of my shits take longer than that. Have some patience.
They will catch you definitely but they never miss any queries. Have patience mate.
It´s ok, just be gentle.
You've gotta give them some time. What happens is that the queries get backed up and it takes some time to sift through the debris & excess requests.

They'll handle it, they're usually pretty good about it.
yes guys i trust BHW but i was surprised when my ticket offer was deleted
 

proxygo

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are you sure because i think it's been 2-3 hours and my ticket is lost
3 hrs and your already whining ? give them a couple of days man
they dont suddenly see your pm and drop everything .
you will be in a Que , be patient
 

fandandy

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I think your name is great and fitting for you. Not that I have a say or a vote, but I pray they make you keep it forever.
 

davids355

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bhw i contacted support I sent an e-mail to the support section, I did everything, but my ticket suddenly disappears, why is this happening?

3 hrs and your already whining ? give them a couple of days man
they dont suddenly see your pm and drop everything .
you will be in a Que , be patient

This is the reply. Be patient OP the staff are busy with many tasks they will get to your ticket in due course but I would suggest waiting a few days before chasing things up because that may slow things down otherwise.

Thread {moved|answered|closed}.
 

Zwielicht

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I just wanted to update this thread in regards to the user's query.
yes guys i trust BHW but i was surprised when my ticket offer was deleted
Your tickets exist and you've been receiving prompt responses, but for some reason, you weren't receiving the emails. In the future, please try checking your spam folder just in case they end up in there.
 
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