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I Am Being Scammed By An SEO Company - What to do?

Discussion in 'Black Hat SEO' started by SeoNetworker, Dec 16, 2010.

  1. SeoNetworker

    SeoNetworker Newbie

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    Look at the discrepancies I am finding all over the place from this particular Internet Marketing comapny that i have paid 3500$ to. I am not using company names in here but I think that if I get enough replies about what you guys think based on the information below that i have presented it will does wonders for me with the Attorney Generals office and the FTC. They show me 0 proof of actions like directory submission, bookmarks, blog posts etc. this is a joke to have to deal with I need opinions or I am going to take 3500$ up the tail pipe.


    1. You do not have any "customized tracking software" in the back office as stated in the sales call. I have an email from samantha stating you offer this in the beginning. . You have check marks or X's indicating Complete or Incomplete. There is a picture of back link growth and that is it. How does this measure growth with your services separating from my marketing efforts??????

    2. You will not allow us to use our own tracking software to make up for the tracking software that you do not have???

    3. We set up a bunch of press release accounts but none of the press release websites have any of my press releases submitted into them even though the back office shows that press releases have been sent out. . This does not make sense.

    4. My articles that are posted out on the internet should be posted in the article marketing accounts that we set up but there are no articles in these accounts.

    5. The articles written by your content developers or link builders are targeting keywords that are not on my website.

    6. The article that I did not authorize Samantha to have posted was posted anyways. The reason being is that the writers used old website content from the last campaign and was not targeting las vegas at all. throwing 1 sentence aboutmy website doesn't cut it. I cant believe they did not even substitute the keywords we were targeting.

    7. The article that I did not authorize to be posted on websites, have been indeed posted on website blogs that all have the same website template and most likely are all on the same server. There is 0 pr and hardly any link value to them..

    8.. I have no access to remove the articles I did not authorize. This is not sitting well with me.

    9.. My first monthly report was sent to me with check list actions that shown complete but were not. So we then delayed the campaign a month to so called "fix everything". This should have never been sent to me like this. Unprofessional.

    10.. Back office shows that I am entitled to 100 social bookmarks of my home page. Evidently your company out sources to social book mark clubs. Thats great and all but I have no proof from you that these actions were implemented because there are no social book marking back links, nor confirmations, nor a list of bookmarking so I can double track. I doubt you let 3rd party outsources submit randomly over the internet.

    11.. I am ranking an almost all of my keywords on my website that pertain to the hotel rooms and the hotels because i have been marketing those keywords myself, but 0 on the keywords Samantha sent from the Keyword research list. I left those keywords alone to see what your company can do.

    12.. The social account excel with the logins and passwords had many accounts checked off as "Website Registration Successful" but infact were not set up.

    13, Google does not advise to work with any business who claims they have ties to them. Carlos told me Bill had ties at the DMOZ.

    14. It has been checked off the 600 directory submissions have been complete. There is not any directory submissions that have been done other than the handful I submitted.

    15. There no proof of directory submissions for my website. You claimed you had your special list of directories you used that led all the way up to having ties with the DMOZ.

    16. It shows that 200 Blog submissions have been sent out. There are no back links pointing to my blog page.

    17. There is no proof of leg work and time put in submitting to blog directories.. No confirmations. No links on the internet.

    18. Why are you trying to question me about sales and phone calls that I receive. I receive these call because I am working hard on ranking my keywords that I choose and had put in the website already.

    19 Why are you trying to question me about all the back links that I have been generated. The simple answer is that we have generated all the links ourselves and the only anchor targeted for the home .page is Luxury Hotels Las vegas. Its clear that your marking team has not done the 600 directory submission other wise there would be tons of keywords falling.

    20. The Press release articles that samantha had me review just recently have Keywords in the titles that do not match the keywords in the content. There is no SEO allignment in the keywords and that is SEO100 . If I didnt sign up for SEO services than why is Carlos not letting us use our own tracking software. He claimed that it interrupted SEO techniques.

    21. I showed the back link list and the keyword rankings below. The fact nobody has even asked me how I do this is is interesting

    22. Every page on my website is wired up for SEO to the fullest extent. All I have to do is market one anchor and they will index. Its literally that easy. This website should be a piece of cake top bring in the keywords. Atleast for me it is.becuase i have been working on my keywords. You can even see that the

    23. Why are there so many discrepancies form the things that I need? I am not hard to please. Link tracking for leg work efforts done. SEO 100 Basics. Actions offered done and complete with proof. .

    24, The back office will not give me the next months schedule of what we are going to do. I have paid 3500$ and this should be mine to see where this is all going. I am doing my own markeing as well so why would I want to cross paths with you?
     
  2. dannyhw

    dannyhw Senior Member

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    Damn, I wouldn't drop that kind of cash on such low quality link building even if it was all performed. That's more than enough money to get creative and get a few links that actually matter. These aren't exactly professional SEO services.

    Anyway, that's another issue. What is your contract like? Is this company in the USA? (that would be really surprising) How did you pay? Might be able to do a paypal dispute or something if that's how you went. If not threaten legal action.
     
  3. dannyhw

    dannyhw Senior Member

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    Oh and DMOZ isn't Google, but the only way for someone to have ties to DMOZ is to know a reviewer in the specific category you want to be listed under.
     
  4. RedWolf

    RedWolf BANNED BANNED

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    what is the name of company ?
     
  5. Kalimandir

    Kalimandir Newbie

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    The time and level of detail invested in this post could have been invested in executing and moving towards your SEO objectives.
     
    • Thanks Thanks x 2
  6. SeoNetworker

    SeoNetworker Newbie

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    I will post the contract online so you guys can tell me what you think. I truely appreciate everyones response. I cont release th ename of the company due to legalities at this point. The person who i signed the contract with at the company wil not retun my phone calls nor my emails.
     
  7. SeoNetworker

    SeoNetworker Newbie

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    If anyone suggests how i can strike fear into these guys that would be great
     
  8. beezee

    beezee Junior Member

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    All depends on the contract, but around here are more blackhatters than lawyers. Lawyers is who you need to talk to. Also who can help you strike fear.

    Good luck
     
  9. aReJay

    aReJay Power Member

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    Any SEO company that promises you xyz links of zyx sort are clearly not a quality firm.

    We actually don't tell our clients what we will do/are doing however the proof is in the pudding, they care about result orientated KPI's not processes.

    At this stage you are probably not left with too many options, particularly if they have a decent contract in place. Ours essentially says, 'We don't guarantee anything'. Take the hit and find a reputable supplier and start again.

    -aReJay
     
  10. M1ndfluX

    M1ndfluX Senior Member

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    I would do it for half? Man that sucks...