So, i messed up and shipped an iPad to someone in Russia without delivery confirmation. The dumb bitch filed a did not receive dispute against me and about 5 others on ebay. So, i took some other people's advice and i said that she bought an intangible item, or service from me. I can do this because i sold it to her outside of ebay, so there is no auction associated with it. Now, paypal is asking this: Please contact us at (paypal email address) with the following details so we can complete our investigation of your buyer?s claim: 1. The URL of the website where the purchase was made 2. The URL of the item purchased by the buyer 3. Any other details that you feel may be helpful regarding the description and purchase agreement with your buyer Anybody know what i should do to win this?