How to learn automation

Don't start with a tool, start with one specific pain point in your daily workflow that takes you 30+ min and is repetitive — work order routing, vendor follow-up emails, maintenance scheduling, whatever. Then pick the lightest tool that can solve just that: Make.com or n8n if it's connecting existing systems via API, Python if you need custom logic, Zapier if you just need to glue SaaS apps together. The trap newcomers fall into is learning a tool first and looking for problems — you'll waste months. One real workflow you automated end-to-end teaches you more than any course, and from there you'll know which adjacent tools are worth picking up.

I'd avoid jumping into coding right away... If Make is already helping you automate real tasks at work, keep going with it, experiment more, try to get something new out of it.

You can get stuck very easily while learning Python without ever automating anything useful. I would like to highlight that you're already solving real problems, which is what matters.

You can always learn code later. The business knowledge is the hard part, good luck with it!

If I'm in your position, since it seems you don't want much of coding coz of how complex you're looking at it what I'll do is, quickly make use of Claude and input your business description, the things you need automation with and the best approach to follow, it'll give you a step by step guide or short courses or things to learn and you're good. From there you broaden your knowledge for more complex workflows and automations.