if you bought a bigger plan with the same provider then the provider must migrate your data from the old plan to the new plan. but in case the data is removed from their backup servers then there is nothing that can be done.
PS: I am using Namecheap from many years and I know their support is great, I hope they will sort this out for you.
Can you also let us know what is the reply from Namecheap support about the backup from your expired plan. Do they have it or is the account terminated?
I am under the right assumption this is both under Namecheap hosting right?
Why don't you cancel the new one you purchased (since it's empty anyways)
Renew the old one and then wait until summer sale (in a few hours) and ask for a discount to upgrade?
&, you need install yourself a backup plugin !
Thanks
@ghost666 and
@xReminisce
I planned to write what happened so that people who read this and have similar or the same problems would know what they need to do or at least know what awaits them along the way.
Honestly, this is the first time this has happened to me and I have to say it is painful to go through this.
However, it's my fault...
Namecheap support, especially Live Chat is really phenomenal!
They helped me a lot, I was nervous as hell, honestly, when I opened this thread because everything happened suddenly, I am on vacation, I paid for everything and some other things, and in the end, I lost everything, I didn't like it honestly.
But, everything is fine, I'm yet to finish with all but right now as I'm typing all this, it should be done in few minutes as I'm finishing with the last upload in phpMyAdmin, here is what happened and what you need to do if this happens to you.
First and foremost you always do a backup, we have plugins for that today so it’s easy, don’t be lazy like I was.
I didn’t do the backup and in the end, I paid $15 for Namecheap to do the backup from the old hosting, it all ended quickly (they do backups every 3 - 7 days so you can get it anytime as I understood).
Btw, I can't renew the old hosting because I wanted to switch to one with unlimited domains, so, it's alright, how else I could learn something new lol.
Anyway, when I downloaded the 750 MB file, a few problems followed.
I got messages that I exceeded the daily quote so I had to switch and upload via FTP, instead of directly to cPanel.
Another problem is, I'm not home and I have desperate internet here, especially that upload speed that doesn't exceed 1 MB / s!
Before that, you have to create a new folder in cPanel and transfer the file there, then transfer that file to the new folders, if you have them, of course, for all the sites you had.
After creating MySQL Databases, new user, assign new user, when you have done all that go to phpMyAdmin, click on the database and upload the file you have.
This is exactly what I am doing now and this should finally be the last step and the sites will be up and running after this, I will definitely do another update post later.
Anyway, it's very complicated if you're going through all this for the first time, probably for others who know this and go through everything often for them it's easy but, I went crazy honestly hehe
I hope that's it and thanks once again for all the help...
