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How to get password reset at botmasterlabs.net

Discussion in 'Black Hat SEO Tools' started by fad3r, Apr 13, 2012.

  1. fad3r

    fad3r Power Member

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    Anyone have a clue how to do this? They aren't known for their exceptional support and I cant find a password reset anywhere. I tried reaching out to them but did not get a response. I put this here since it deals with a tool.
     
  2. CloneX

    CloneX Power Member

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    You nee to contact them, or create a new account. No other way.
     
  3. mudbutt

    mudbutt Jr. Executive VIP Jr. VIP Premium Member

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    you can't. at least, that was what i was told on Skype by the botmaster himself.
     
  4. fad3r

    fad3r Power Member

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    I reached out to them via email and on their forum. I will give them a few days and then I guess create a new account.
     
  5. hydroflame7

    hydroflame7 Junior Member

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    I had the same problem. I contacted their ICQ, no response. I eventually got help from them through email. Just email them with all the necessary details.
     
  6. fad3r

    fad3r Power Member

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    Ok I will try making a new account then
     
  7. fad3r

    fad3r Power Member

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    Was the email the one listed on the site? I don't mind creating a new account or getting this one reset I just want to have access to the updates when they come out.
     
  8. kittenishkishy

    kittenishkishy Registered Member

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    It's really a fact that sometimes contacting them is really useless, you just cant even have any response, bad thing about some of them, useless "Contact Us".
     
  9. TheBacklinkProdigy

    TheBacklinkProdigy BANNED BANNED

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    You know it mentioned this in your member's area:

    They encrypt the username and password if you didn't know it's in the xuser.ini file

    So make sure you protect your files & stuff so you don't have any problems!
     
  10. fad3r

    fad3r Power Member

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    The problem is I guessed at the password a few times so I am guessing my ip is banned. Not a problem as I can force an ip change but even with the right password xrumer wont work. It gives me a bypass authentication error. I will see if the password is in the .ini file as suggested above & I'm hoping they respond.
     
  11. fad3r

    fad3r Power Member

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    I just searched through the file and it is not there. I have an untouched version of 7.09 that I backed up before I upgraded 7.012. I hope I am not forced to buy xrumer again just because I forgot the password for botmasterlabs but if they won't help me either I stop using xrumer or I have to buy it again it looks like. Any other suggestions tips or help would be appreciated.
     
  12. fad3r

    fad3r Power Member

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    For anyone who has this problem here is what happened.
    01) Your username and password is in the xuser.ini file (as said above but it is encrypted so you can't do much).
    02) I found botmaster to be WAY more responsive on skype then through email
    03) He decrypted the password and sent it to me
    04) Someone on this forum (who will remain nameless) pmed me and offered to crack the password for 40 dollars through paypal so I am guessing the decryption algoryhtem is well known and not strong crypto like aes.

    back in the xrumer business kids :)